Samsara incident

Samsara Cloud - Users receiving errors when attempting to activate or deactivate gateways

Major Resolved View vendor source →

Samsara experienced a major incident on May 1, 2026 affecting US Cloud Dashboard, lasting 1h 2m. The incident has been resolved; the full update timeline is below.

Started
May 01, 2026, 07:09 PM UTC
Resolved
May 01, 2026, 08:12 PM UTC
Duration
1h 2m
Detected by Pingoru
May 01, 2026, 07:09 PM UTC

Affected components

US Cloud Dashboard

Update timeline

  1. investigating May 01, 2026, 07:09 PM UTC

    We are currently experiencing an issue where users are receiving errors when attempting to activate or deactivate gateways. Our engineering team is actively investigating and working to resolve this as quickly as possible.

  2. resolved May 01, 2026, 08:12 PM UTC

    We have confirmed that the issue is now resolved. Please contact http://samsara.com/help if you have any questions or concerns.