Samsara incident

HOS property classification

Resolved after 6 hours 39 minutes, affecting US Cloud Dashboard and Canada Cloud Dashboard, on September 22, 2026.

resolved Sep 22, 2026, 06:37 PM UTC

We have confirmed that the issue is now resolved. Please contact http://samsara.com/help if you have any questions or concerns.

Started
Sep 22, 2026, 11:57 AM UTC
Resolved
Sep 22, 2026, 06:37 PM UTC
Duration
6h 39m
Detected by Pingoru
Sep 22, 2026, 11:57 AM UTC

Affected components

US Cloud DashboardCanada Cloud Dashboard

Update timeline

  1. investigating Sep 22, 2026, 11:57 AM UTC

    We are currently experiencing an issue with HOS property classification, where some drivers in Canada may be identified as being in the United States. Our engineering team is actively investigating and working to resolve this as quickly as possible. For real-time updates, please visit https://www.samsarastatus.com/

  2. identified Sep 22, 2026, 12:28 PM UTC

    Engineering has identified the root cause and is actively working to resolve the issue.

  3. identified Sep 22, 2026, 02:54 PM UTC

    Our Engineering team is actively working to resolve the issue and restore full functionality.

  4. identified Sep 22, 2026, 04:27 PM UTC

    Our Engineering team is actively working to ensure the incorrect classifications are corrected and restore full functionality.

  5. resolved Sep 22, 2026, 06:37 PM UTC

    We have confirmed that the issue is now resolved. Please contact http://samsara.com/help if you have any questions or concerns.

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