Samsara experienced a minor incident on August 7, 2026 affecting Safety / Cameras, lasting 6h 42m. The incident has been resolved; the full update timeline is below.
Affected components
Safety / Cameras
Update timeline
- investigating Aug 07, 2026, 04:07 PM UTC
We are currently experiencing an issue affecting Crash events, where crash media may be incorrectly marked as sensitive for organizations without explicit settings. As a result, users without permission to view sensitive media may be unable to access crash media. Our engineering team is actively investigating and working to resolve this as quickly as possible.
- identified Aug 07, 2026, 09:07 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 07, 2026, 10:13 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 07, 2026, 10:49 PM UTC
This incident has been resolved.