Samsara incident

EU Cloud - New dashboards unable to be created

Resolved after 5 hours 7 minutes, affecting European Cloud Dashboard, on July 15, 2026.

resolved Jul 16, 2026, 12:16 AM UTC

We have confirmed that the issue is now resolved. Please contact http://samsara.com/help if you have any questions or concerns.

Started
Jul 15, 2026, 07:09 PM UTC
Resolved
Jul 16, 2026, 12:16 AM UTC
Duration
5h 7m
Detected by Pingoru
Jul 15, 2026, 07:09 PM UTC

Affected components

European Cloud Dashboard

Update timeline

  1. investigating Jul 15, 2026, 07:09 PM UTC

    We are currently experiencing an issue where new cloud dashboards in the EU region are unable to be created. Our engineering team is actively investigating and working to resolve this as quickly as possible.

  2. investigating Jul 15, 2026, 08:15 PM UTC

    We are continuing to investigate the issue impacting the creation of new EU Cloud Dashboards. All existing EU Dashboards are not impacted by this issue.

  3. investigating Jul 15, 2026, 09:14 PM UTC

    We are continuing to investigate this issue.

  4. identified Jul 15, 2026, 11:14 PM UTC

    Engineering has identified the root cause and is actively working to resolve the issue.

  5. resolved Jul 16, 2026, 12:16 AM UTC

    We have confirmed that the issue is now resolved. Please contact http://samsara.com/help if you have any questions or concerns.

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