Samsara incident

Safety - Safety Events missing from Safety Inbox

Major Resolved View vendor source →

Samsara experienced a major incident on July 2, 2025 affecting US Cloud Dashboard and Safety / Cameras, lasting 10h 1m. The incident has been resolved; the full update timeline is below.

Started
Jul 02, 2025, 11:11 AM UTC
Resolved
Jul 02, 2025, 09:12 PM UTC
Duration
10h 1m
Detected by Pingoru
Jul 02, 2025, 11:11 AM UTC

Affected components

US Cloud DashboardSafety / Cameras

Update timeline

  1. investigating Jul 02, 2025, 11:11 AM UTC

    We are currently investigating an issue that is impacting Safety Event's ability to display in the Safety Inbox for some customers.

  2. investigating Jul 02, 2025, 11:58 AM UTC

    Our engineering team is continuing to investigate this issue.

  3. investigating Jul 02, 2025, 01:58 PM UTC

    Our engineering team is continuing to investigate this issue.

  4. investigating Jul 02, 2025, 03:46 PM UTC

    Our engineering team is continuing to investigate this issue.

  5. resolved Jul 02, 2025, 09:12 PM UTC

    We have confirmed that the issue is now resolved. Please contact samsara.com/help if you have any questions or concerns.