Samsara incident
Auto Duty removing On-Duty causing extended ELD driving
Resolved after 1 day 2 hours, affecting HOS / Compliance, on October 20, 2026.
We have confirmed that the issue is now resolved. Please contact http://samsara.com/help if you have any questions or concerns.
Affected components
Update timeline
- investigating Oct 20, 2026, 03:35 PM UTC
We are currently experiencing an issue that can cause automatic On-Duty records to be incorrectly removed, where some drivers may see extended driving time on their ELD logs. Our engineering team is actively investigating and working to resolve this as quickly as possible. For real-time updates, please visit https://www.samsarastatus.com/
- investigating Oct 20, 2026, 04:28 PM UTC
Our engineering team has made a change to reduce new occurrences of this behavior. We are continuing to investigate the issue.
- identified Oct 20, 2026, 05:43 PM UTC
Our engineers are continuing to work on a full resolution for this issue.
- identified Oct 20, 2026, 07:38 PM UTC
Our engineering team has identified the root cause and is actively working to resolve the issue.
- identified Oct 21, 2026, 08:04 AM UTC
Our engineering team is actively working to implement a repair for affected HOS records.
- identified Oct 21, 2026, 02:22 PM UTC
Our engineering team is actively rolling out the repair implementation and monitoring its progress.
- resolved Oct 21, 2026, 05:44 PM UTC
We have confirmed that the issue is now resolved. Please contact http://samsara.com/help if you have any questions or concerns.
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