Samsara experienced a major incident on July 10, 2025 affecting US Cloud Dashboard, lasting 5h. The incident has been resolved; the full update timeline is below.
Affected components
US Cloud Dashboard
Update timeline
- investigating Jul 10, 2025, 08:20 AM UTC
We’re currently experiencing an issue with VIN decoding due to a third-party provider outage. Our team is monitoring the situation and will provide updates as available.
- resolved Jul 10, 2025, 01:21 PM UTC
The VIN decoding issue has been resolved. The outage was caused by a disruption with our third-party provider (NHTSA), which has now been fixed. VIN decoding services are fully operational again. Thank you for your patience.