Samsara incident
WhatsApp Notifications - Drop in delivery rate of notifications
Samsara experienced a major incident on July 17, 2025 affecting Alerts and Messaging, lasting 46m. The incident has been resolved; the full update timeline is below.
Affected components
AlertsMessaging
Update timeline
- investigating Jul 17, 2025, 07:52 PM UTC
We are currently investigating an issue that is impacting all WhatsApp notifications to customers.
- resolved Jul 17, 2025, 08:38 PM UTC
This incident has been resolved.