Samsara incident

API token creation & OAuth App install issues

Major Resolved View vendor source →

Samsara experienced a major incident on July 24, 2025 affecting Apps / Integrations / APIs, lasting 1h 26m. The incident has been resolved; the full update timeline is below.

Started
Jul 24, 2025, 08:18 PM UTC
Resolved
Jul 24, 2025, 09:44 PM UTC
Duration
1h 26m
Detected by Pingoru
Jul 24, 2025, 08:18 PM UTC

Affected components

Apps / Integrations / APIs

Update timeline

  1. investigating Jul 24, 2025, 08:18 PM UTC

    We are currently investigating an issue that is impacting API token creation and OAuth app installations for our customers

  2. identified Jul 24, 2025, 08:26 PM UTC

    Engineering has identified the root cause and is actively working to resolve the issue

  3. monitoring Jul 24, 2025, 09:28 PM UTC

    Our engineering team has implemented a fix and is now monitoring to confirm performance is back to normal.

  4. resolved Jul 24, 2025, 09:44 PM UTC

    We have confirmed that the issue is now resolved. Please contact https://samsara.com/help if you have any questions or concerns.