Samsara incident

DVIR data not loading for some customers in US

Minor Resolved View vendor source →

Samsara experienced a minor incident on August 21, 2025 affecting US Cloud Dashboard and Apps / Integrations / APIs and 1 more component, lasting 1h. The incident has been resolved; the full update timeline is below.

Started
Aug 21, 2025, 03:32 PM UTC
Resolved
Aug 21, 2025, 04:33 PM UTC
Duration
1h
Detected by Pingoru
Aug 21, 2025, 03:32 PM UTC

Affected components

US Cloud DashboardApps / Integrations / APIsDVIR

Update timeline

  1. investigating Aug 21, 2025, 03:32 PM UTC

    We are currently experiencing service degradation, where certain customers in US may encounter errors pulling DVIR data. Our engineering team is actively investigating and working to resolve this as quickly as possible.

  2. monitoring Aug 21, 2025, 03:55 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 21, 2025, 04:33 PM UTC

    This incident has been resolved.