Samsara incident

Safety inbox videos are having loading issues

Critical Resolved View vendor source →

Samsara experienced a critical incident on August 26, 2025 affecting US Cloud Dashboard and Safety / Cameras, lasting 44m. The incident has been resolved; the full update timeline is below.

Started
Aug 26, 2025, 05:04 PM UTC
Resolved
Aug 26, 2025, 05:48 PM UTC
Duration
44m
Detected by Pingoru
Aug 26, 2025, 05:04 PM UTC

Affected components

US Cloud DashboardSafety / Cameras

Update timeline

  1. investigating Aug 26, 2025, 05:04 PM UTC

    We are investigating an issue that is affecting the loading of Safety inbox videos for North American customers.

  2. monitoring Aug 26, 2025, 05:22 PM UTC

    Our engineering team has resolved the issue and is now monitoring to confirm performance is back to normal.

  3. resolved Aug 26, 2025, 05:48 PM UTC

    We have confirmed that the issue is now resolved. Please contact http://samsara.com/help if you have any questions or concerns.