Samsara experienced a major incident on September 3, 2025 affecting Safety / Cameras, lasting 2h 52m. The incident has been resolved; the full update timeline is below.
Affected components
Safety / Cameras
Update timeline
- investigating Sep 03, 2025, 09:46 AM UTC
We are currently investigating an issue that is impacting safety video downloads for some customers.
- monitoring Sep 03, 2025, 12:32 PM UTC
Our engineering team has resolved the issue and is now monitoring to confirm downloads can be completed as normal.
- resolved Sep 03, 2025, 12:38 PM UTC
This incident has been resolved.