Samsara incident

Dashboard pages timing out

Major Resolved View vendor source →

Samsara experienced a major incident on September 3, 2025 affecting US Cloud Dashboard, lasting 1h 11m. The incident has been resolved; the full update timeline is below.

Started
Sep 03, 2025, 08:02 PM UTC
Resolved
Sep 03, 2025, 09:13 PM UTC
Duration
1h 11m
Detected by Pingoru
Sep 03, 2025, 08:02 PM UTC

Affected components

US Cloud Dashboard

Update timeline

  1. investigating Sep 03, 2025, 08:02 PM UTC

    We are aware of an issue that is impacting the ability of dashboard pages to load in a timely manner, or sometimes time out, our engineering team is currently working to investigate and determine root cause of the issue. We apologize for any impacts this is having on your operations, and our engineering team is actively investigating and working toward a resolution.

  2. resolved Sep 03, 2025, 09:13 PM UTC

    We have confirmed that the issue is now resolved and will continue to monitor the issue. Please contact http://samsara.com/help if you have any questions or concerns.