Sage Outage History
Sage partial outage · 1 active incident View live status →Pingoru has recorded 323 incidents for Sage: 323 in the last 12 months and 121 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 41 | 720 of 720 (100%) |
| May 2026 | 42 | 744 of 744 (100%) |
| June 2026 | 62 | 720 of 720 (100%) |
| July 2026 | 29 | 559 of 744 (75%) |
| August 2026 | 40 | 676 of 744 (91%) |
| September 2026 | 48 | 646 of 720 (90%) |
| October 2026 | 28 | 312 of 525 (60%) |
Incidents, newest first
Minor October 22, 2026 Sage Business Cloud Accounting (UKI) - Operational – Sage Business Cloud Accounting (UKI)
Started Oct 22, 2026, 02:45 PM UTC· resolved Oct 22, 2026, 02:45 PM UTC
- resolved Oct 22, 2026, 02:45 PM UTC
Earlier today we identified an issue where customers in the UK and Ireland were unable to create a "Bank Rule" within bank feeds, making duplications with the first bank rule. All other product functionalities were performing as expected. The issue is resolved and the service is available and performing as expected. We apologise for any inconvenience this might have caused.
Notice October 21, 2026 Sage HCM (Criterion) - Operational 1d Sage HCM (Criterion), Sage HCM (Criterion)
Started Oct 21, 2026, 07:22 PM UTC· resolved Oct 22, 2026, 08:03 PM UTC
- investigating Oct 21, 2026, 07:22 PM UTC
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
- investigating Oct 21, 2026, 07:35 PM UTC
We have identified a global issue preventing a subset customers from using the Learning Management System (LSM) functionality. All other product functionalities are performing as expected. We are currently investigating
- monitoring Oct 22, 2026, 10:54 AM UTC
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
- resolved Oct 22, 2026, 08:03 PM UTC
The issue is resolved and the service continues to perform as expected.
Minor October 20, 2026 Generation Experts Connector Cloud (FR) - Partial Outage 7m Generation Experts Connector Cloud (FR)
Started Oct 20, 2026, 02:28 PM UTC· resolved Oct 20, 2026, 02:35 PM UTC
- investigating Oct 20, 2026, 02:28 PM UTC
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Minor October 20, 2026 Generation Experts Connector Cloud (FR) - Operational 19h 24m Generation Experts Connector Cloud (FR)
Started Oct 20, 2026, 02:27 PM UTC· resolved Oct 21, 2026, 09:52 AM UTC
- investigating Oct 20, 2026, 02:27 PM UTC
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
- investigating Oct 20, 2026, 02:40 PM UTC
Nous enquêtons sur un problème intermittent de connectivité/intégration en France. Les symptômes observés incluent la déconnexion des utilisateurs lors de l’ouverture des paramètres Marketplace, ainsi que l’absence de réception de certains lots (batches) provenant d’éditeurs tiers (ISV) tels que REGATE et TransfertBANQUE pour certains clients. --------------------------------- We are investigating an intermittent connectivity/integration issue in France. Symptoms include users being logged out when opening Marketplace Settings and some customers not receiving batches from third-party ISVs such as REGATE and TransfertBANQUE.
- monitoring Oct 20, 2026, 04:00 PM UTC
Le service fonctionne comme prévu. Notre priorité est d’éviter que la situation ne se reproduise et nous surveillons de près le service. --------------------- The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
- resolved Oct 21, 2026, 09:52 AM UTC
The issue is resolved and the service continues to perform as expected. ------------------------------- Le problème est résolu et le service continue de fonctionner comme prévu.
Notice October 20, 2026 Brightpearl - Operational 23h 47m Brightpearl
Started Oct 20, 2026, 09:55 AM UTC· resolved Oct 21, 2026, 09:43 AM UTC
- identified Oct 20, 2026, 09:55 AM UTC
We have identified an issue preventing customers in Europe from accessing the Brightpearl.com website however login via login.brightpearlapp.com is working. The Brightpearl application is functioning as expected without issues. We are currently investigating.
- monitoring Oct 20, 2026, 03:43 PM UTC
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
- resolved Oct 21, 2026, 09:43 AM UTC
The issue is resolved and service continues to perform as expected.
Minor October 20, 2026 Online Help Center (FR) - Operational 1d 1h Generation Experts Connector Cloud (FR), Online Help Center (FR), Sage 50, Sage Business Cloud Bureau (FR) and 5 more
Started Oct 20, 2026, 08:27 AM UTC· resolved Oct 21, 2026, 09:36 AM UTC
- investigating Oct 20, 2026, 08:27 AM UTC
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
- identified Oct 20, 2026, 09:14 AM UTC
We have identified an issue preventing French customers from accessing Online Help Centre (FR) across the products listed below. The products/services whose help pages have been identified as affected at the moment are: - Sage Business Cloud - Sage 50 - Sage ECF - Sage 100 - Sage FRP 1000 - Sage BOB - Sage BI Reporting - Sage Paie PME - Sage eFacture - Sage EDI Online - Sage Production (GPAO) - Sage Génération Experts - Linkup PME - Sage Batigest Connect et i7
- monitoring Oct 20, 2026, 12:59 PM UTC
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
- resolved Oct 21, 2026, 09:36 AM UTC
The issue is resolved and the service continues to perform as expected. ------------------------------- Le problème est résolu et le service continue de fonctionner comme prévu.
Notice October 19, 2026 Sage Business Cloud Payroll South Africa - Partial Outage 34m Sage Business Cloud Payroll South Africa
Started Oct 19, 2026, 08:14 PM UTC· resolved Oct 19, 2026, 08:48 PM UTC
- investigating Oct 19, 2026, 08:14 PM UTC
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
- resolved Oct 19, 2026, 08:48 PM UTC
The issue is resolved and the service is available and performing as expected.
Minor October 19, 2026 Sage 200 Standard (UKI) - Operational – Sage 200 Standard (UKI)
Started Oct 19, 2026, 09:35 AM UTC· resolved Oct 19, 2026, 09:35 AM UTC
- resolved Oct 19, 2026, 09:35 AM UTC
We identified an issue preventing customers in the UK and Ireland from logging in to Sage 200 Standard (UKI). Affected customers were presented with a “Logon error. Communication Error: 526 Invalid SSL Cert.” message when attempting to log in. All other product functionality was working as expected. The issue is resolved and the service is available and performing as expected.
Minor October 17, 2026 Sage Expense Management Mobile - Operational 2d 6h Sage Expense Management Mobile, Sage Expense Management Mobile, Sage Expense Management Mobile
Started Oct 17, 2026, 04:42 AM UTC· resolved Oct 19, 2026, 10:54 AM UTC
- investigating Oct 17, 2026, 04:42 AM UTC
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
- investigating Oct 17, 2026, 04:53 AM UTC
We identified an issue preventing a small subset of customers using iOS mobile app in Asia Pacific and North America from creating and uploading assets. We are investigating the cause of the issue. In the meantime, impacted customers are encouraged to use the web application. We appreciate your patience as we work to resolve this issue.
- monitoring Oct 17, 2026, 03:31 PM UTC
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
- resolved Oct 19, 2026, 10:54 AM UTC
The issue is resolved and Sage Expense Management mobile continues to perform as expected.
Minor October 16, 2026 Sage Expense Management - Partial Outage 5h 51m Sage Expense Management, Sage Expense Management
Started Oct 16, 2026, 10:49 PM UTC· resolved Oct 17, 2026, 04:40 AM UTC
- investigating Oct 16, 2026, 10:49 PM UTC
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
- investigating Oct 16, 2026, 11:09 PM UTC
We identified an issue preventing customers using iOS mobile app in Asia Pacific and North America from creating and uploading assets. Android and Web Applications are not impacted. In the meantime, impacted customers are encouraged to use the web application. We are currently investigating.
- investigating Oct 17, 2026, 04:02 AM UTC
We are continuing to investigate the cause of the issue. In the meantime, impacted customers are encouraged to use the web application. We appreciate your patience as we work to resolve this issue.
- resolved Oct 17, 2026, 04:40 AM UTC
The issue is resolved and the service continues to perform as expected.
Minor October 16, 2026 Sage Intacct - Degraded Performance 8m Sage Intacct, Sage Intacct
Started Oct 16, 2026, 10:41 PM UTC· resolved Oct 16, 2026, 10:50 PM UTC
- investigating Oct 16, 2026, 10:41 PM UTC
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
- resolved Oct 16, 2026, 10:50 PM UTC
The issue is resolved and the service is available and performing as expected.
Minor October 15, 2026 Brightpearl - Partial Outage 2h 44m Brightpearl, Brightpearl
Started Oct 15, 2026, 01:48 PM UTC· resolved Oct 15, 2026, 04:32 PM UTC
- investigating Oct 15, 2026, 01:48 PM UTC
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
- identified Oct 15, 2026, 02:10 PM UTC
We have identified an issue preventing customers in Europe and the US from creating new users and accessing the staff records in Brightpearl. Customers are presented with “timeout” error message. We have identified the cause of the issue and are working on a fix.
- resolved Oct 15, 2026, 04:32 PM UTC
The issue is resolved and the service is available and performing as expected.
Minor October 13, 2026 Sage Intacct - Partial Outage 1h 31m Sage Intacct, Sage Intacct
Started Oct 13, 2026, 02:28 PM UTC· resolved Oct 13, 2026, 04:00 PM UTC
- investigating Oct 13, 2026, 02:28 PM UTC
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
- monitoring Oct 13, 2026, 02:54 PM UTC
We have resolved an issue that prevented some customers in Europe and South Africa from accessing the service. Affected customers may have received a 503 error when attempting to access the platform. The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
- resolved Oct 13, 2026, 04:00 PM UTC
The issue is resolved and the service continues to perform as expected.
Minor October 13, 2026 E-invoicing France - invoicing France 1d 5h AutoEntry, Generation Experts Connector Cloud (FR), Sage Active, Sage Connect and 8 more
Started Oct 13, 2026, 10:37 AM UTC· resolved Oct 14, 2026, 04:05 PM UTC
- investigating Oct 13, 2026, 10:37 AM UTC
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
- investigating Oct 13, 2026, 11:10 AM UTC
Nous enquêtons sur un incident affectant l'envoi de documents de facturation électronique pour un sous-ensemble de clients. Certaines factures sortantes peuvent subir des retards ou ne pas être transmises avec succès. Toutes les autres fonctionnalités du produit fonctionnent comme prévu. Produits concernés : AutoEntry Sage 50 (FR) Sage 100 (FR) Generation Experts Connector Cloud (FR) Sage Active Sage Batigest Sage Connect Sage for Accountants Sage FRP 1000 (FR) Sage Intacct Sage Online (FR) Sage Operations (SO) Sage X3 Cloud Sage X3 Hosted (FR) ---------------------------------------- We are investigating an issue affecting the sending of e-invoicing documents for a subset of customers. Some outbound invoices may experience delays or may not complete successfully. All other product functionalities are performing as expected. The products affected are: AutoEntry Sage 50 (FR) Sage 100 (FR) Generation Experts Connector Cloud (FR) Sage Active Sage Batigest Sage Connect Sage for Accountants Sage FRP 1000 (FR) Sage Intacct Sage Online (FR) Sage Operations (SO) Sage X3 Cloud Sage X3 Hosted (FR)
- identified Oct 13, 2026, 03:15 PM UTC
Nous avons identifié la cause du problème et travaillons actuellement à sa résolution. Nous vous remercions de votre patience pendant que nous mettons tout en œuvre pour rétablir la situation. ------------------------------------------ We have identified the cause of the issue and we are working on a fix. We appreciate your patience as we work to resolve this issue.
- monitoring Oct 14, 2026, 11:08 AM UTC
Le service fonctionne comme prévu. Notre priorité est d'éviter que la situation ne se reproduise et nous surveillons de près le service. ------------------------------------------ The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
- resolved Oct 14, 2026, 04:05 PM UTC
Le problème est résolu et les services continuent de fonctionner comme prévu. ---------------------------------- This issue is resolved. All services continue to perform as expected.
Minor October 12, 2026 AutoEntry - Core 2h 23m AutoEntry, AutoEntry, AutoEntry, AutoEntry and 1 more
Started Oct 12, 2026, 01:12 PM UTC· resolved Oct 12, 2026, 03:35 PM UTC
- investigating Oct 12, 2026, 01:12 PM UTC
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
- monitoring Oct 12, 2026, 01:32 PM UTC
We identified an issue that was preventing customers globally from accessing the service. Customers were presented with “Bad Gateway” error message when attempting to access the service. The service is now performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service
- resolved Oct 12, 2026, 03:35 PM UTC
The issue is resolved and the service continues to perform as expected.
Minor October 12, 2026 Banking Service - Partial Outage 22h 53m Banking Service, Sage Business Cloud Accounting ZA, Sage Evolution SDK (ZA), Sage Intacct
Started Oct 12, 2026, 08:41 AM UTC· resolved Oct 13, 2026, 07:35 AM UTC
- investigating Oct 12, 2026, 08:41 AM UTC
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
- identified Oct 12, 2026, 09:01 AM UTC
We identified an issue affecting customers in South Africa using Standard Bank, resulting in difficulties with transaction syncing, onboarding and re-authentication. Onboarding customers are presented with error message: “unfortunately something went wrong, please try again later. Connected customers are experiencing a delay in receiving transactions. Products/Service impacted SBC Accounting (ZA) Sage 50 (ZA) Sage Evolution Sage Intacct We are currently investigating.
- identified Oct 12, 2026, 03:19 PM UTC
We are continuing to investigate the cause of the issue. Thank you for your patience as we work to resolve this issue.
- resolved Oct 13, 2026, 07:35 AM UTC
This incident has been resolved.
Minor October 10, 2026 FR-e-Reporting - Degraded Performance 1h 54m AutoEntry, FR-e-Reporting, Generation Experts Connector Cloud (FR), Sage 50 and 9 more
Started Oct 10, 2026, 07:17 AM UTC· resolved Oct 10, 2026, 09:11 AM UTC
- investigating Oct 10, 2026, 07:17 AM UTC
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
- investigating Oct 10, 2026, 07:50 AM UTC
Nous enquêtons actuellement sur un incident empêchant les clients en France utilisant les produits ci-dessous de téléverser des fichiers dans Tax Service - FR-e-Reporting. Toutes les autres fonctionnalités des produits concernés fonctionnent normalement. Produits concernés : -AutoEntry -Sage 50 (FR) -Sage 100 (FR) -Generation Experts Connector Cloud (FR) -Sage Active -Sage Batigest -Sage Connect -Sage for Accountants -Sage FRP 1000 (FR) -Sage Intacct -Sage Online (FR) -Sage Operations (SO) -Sage X3 Cloud -Sage X3 Hosted (FR) --------------------------------------------------------------- We are investigating an issue where customers in France, using the below products, are unable to upload files into Tax Service - FR-e-Reporting. All other product functionalities are performing as expected. The products affected are: -AutoEntry -Sage 50 (FR) -Sage 100 (FR) -Generation Experts Connector Cloud (FR) -Sage Active -Sage Batigest -Sage Connect -Sage for Accountants -Sage FRP 1000 (FR) -Sage Intacct -Sage Online (FR) -Sage Operations (SO) -Sage X3 Cloud -Sage X3 Hosted (FR)
- resolved Oct 10, 2026, 09:11 AM UTC
Le service fonctionne comme prévu pour les clients entièrement configurés et finalisés dans le processus d’intégration. Notre enquête a confirmé que le comportement observé pour les clients n’ayant pas encore terminé leur intégration est attendu et ne résulte pas d’un incident de service. Aucune action supplémentaire n’est requise. --------------------------------------------- The service is operating as expected for fully onboarded customers. Our investigation confirmed that the behavior observed for customers who are not yet fully onboarded is expected and is not related to a service incident. No further action is required.
Major October 9, 2026 Sage Intacct - Major Outage 1h 23m Sage Intacct, Sage Intacct
Started Oct 09, 2026, 10:26 AM UTC· resolved Oct 09, 2026, 11:49 AM UTC
- investigating Oct 09, 2026, 10:26 AM UTC
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
- identified Oct 09, 2026, 10:45 AM UTC
We have identified an issue preventing a subset of customers in Europe and South Africa from using Sage Intacct. Affected customers are being presented with “503 Service unavailable” or slow performance. We have identified the cause of the issue and we are working on a fix.
- identified Oct 09, 2026, 11:15 AM UTC
We have identified the cause of the issue and we are working on a fix. We appreciate your patience as we work to resolve this issue.
- resolved Oct 09, 2026, 11:49 AM UTC
The issue is resolved and the service is available and performing as expected.
Minor October 7, 2026 Download issues - Degraded performance 3h 59m My Sage, Sage 50, Sage EDI EC (FR), Sage FRP 1000 (FR) and 1 more
Started Oct 07, 2026, 12:02 PM UTC· resolved Oct 07, 2026, 04:01 PM UTC
- identified Oct 07, 2026, 12:02 PM UTC
Nous avons identifié un problème affectant les clients en France, qui rencontrent des lenteurs lorsqu'ils tentent de consulter les fils d'actualité ou d'effectuer des téléchargements pour les produits listés ci-dessous. Ces téléchargements incluent les dernières versions de chaque produit. Les produits et services potentiellement concernés incluent, sans s'y limiter : - My Sage - Sage 50 FR - Sage FRP 1000 - Sage 100 Paie - Partner Hub - Belgique/SI - Espace Partenaire pour Small - Expert-comptable (GE) - Sage 100 / EDI / Paie - Batigest (Gamme PE) - Sage X3 Nous procédons actuellement à des vérifications. --------------------------------------------------------------------------------- We have identified an issue where customers in France are facing slowness when attempting to view news feeds or complete downloads for the products listed below. These downloads include the latest versions of each product. The products/services potentially affected include, but are not limited to: -My Sage -Sage 50 FR -Sage FRP 1000 -Sage 100 Payroll -Partner Hub -Belgique/SI -Espace Partenaire pour Small -Expert Comptable (GE) -Sage 100/ EDI / Paye -Batigest (Gamme PE) -Sage X3 We are currently investigating.
- monitoring Oct 07, 2026, 02:17 PM UTC
Le service fonctionne comme prévu. Notre priorité est d'éviter que cela ne se reproduise, tout en surveillant le service de près. ------------------------------------------------------------------------- The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
- resolved Oct 07, 2026, 04:01 PM UTC
Le problème est résolu et le service continue de fonctionner comme prévu. -------------------------- The issue is resolved and the service continues to perform as expected.
Minor October 5, 2026 Sage Expense Management - Degraded Performance 54m Sage Expense Management
Started Oct 05, 2026, 06:17 PM UTC· resolved Oct 05, 2026, 07:11 PM UTC
- investigating Oct 05, 2026, 06:17 PM UTC
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
- investigating Oct 05, 2026, 06:26 PM UTC
We have identified an issue causing delays in notification delivery for some customers in the United States. All other product functionality is operating as expected. We are currently investigating the issue.
- resolved Oct 05, 2026, 07:11 PM UTC
The issue is resolved and the service is available and performing as expected.
Major October 5, 2026 ERP Synchroniser - Major Outage 1d Sage 50, Sage 50, Sage Intacct, Sage FRP 1000 (FR) and 3 more
Started Oct 05, 2026, 02:45 PM UTC· resolved Oct 06, 2026, 03:28 PM UTC
- investigating Oct 05, 2026, 02:45 PM UTC
We have identified an issue preventing processing of invoices for customers globally. Customers are presented with error message “sync failed, contact support” when attempting to process invoices. We are investigating. Some of the impacted products/services include: -Sage 50 France -Sage 100 France Comptabilité -Sage 100 FR -Sage 50 CA -Sage 100 France Hébergée
- identified Oct 05, 2026, 06:06 PM UTC
The issue has been identified and a fix is being implemented. ----------------------------------- La cause du problème a été identifiée et un correctif est en cours d'implémentation.
- monitoring Oct 05, 2026, 07:03 PM UTC
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service. ----------------------------------------------------- Le service fonctionne comme prévu. Notre priorité est d’éviter que la situation ne se reproduise et nous surveillons de près le service.
- resolved Oct 06, 2026, 03:28 PM UTC
The issue is resolved and the service continues to perform as expected.
Minor September 30, 2026 HMRC - Degraded Performance 12h 14m Brightpearl, Making Tax Digital (MTD), Sage 50, Sage 200 Professional SPC (UKI) and 6 more
Started Sep 30, 2026, 09:43 PM UTC· resolved Oct 01, 2026, 09:57 AM UTC
- identified Sep 30, 2026, 09:43 PM UTC
We identified an intermittent issue in the UK preventing customers from using HMRC MTD (Making Tax Digital) functionality in the products listed below: -Sage Partner Edition (VAT Centre) -Sage Personal Tax (Personal Tax Viewer) -Sage Business Cloud Accounting UK (MTD VAT Submissions) -Sage Sole Trader -Making Tax Digital (MTD) -Sage 200 Standard (UK) -Sage 200 Professional SPC (UK) -Sage 50 UK -Brightpearl UK -Sage Intacct UK Customers will be presented with an internal HTTP 500/504/499 error when attempting to submit. We are engaged with third-party, HMRC, waiting for updates.
- resolved Oct 01, 2026, 09:57 AM UTC
This issue is resolved. All services continue to perform as expected.
Minor September 30, 2026 E-Reporting - Partial Outage 4d 17h E-Reporting, Sage 50, Sage Online (FR)
Started Sep 30, 2026, 03:40 PM UTC· resolved Oct 05, 2026, 08:56 AM UTC
- investigating Sep 30, 2026, 03:40 PM UTC
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
- investigating Sep 30, 2026, 04:03 PM UTC
Nous avons identifié un problème empêchant les clients en France de téléverser des documents. Toutes les autres fonctionnalités du produit fonctionnent normalement. Nous enquêtons actuellement sur ce problème. Produits/Services concernés : -Sage 50 FR -Sage Online (FR) ---------------------------------------------- We have identified an issue preventing customers in France from uploading documents. All other product functionalities are performing as expected. We are investigating. The products/services affected are: -Sage 50 FR -Sage Online (FR)
- identified Oct 01, 2026, 09:53 AM UTC
Nous avons identifié la cause du problème et travaillons actuellement à la mise en œuvre d'un correctif. Nous vous remercions de votre patience pendant que nous mettons tout en œuvre pour résoudre cet incident. --------------------------------------------------- We have identified the cause of the issue, and we are working on a fix. We appreciate your patience as we work to resolve this issue.
- monitoring Oct 02, 2026, 03:51 PM UTC
Le service fonctionne comme prévu. La prévention de toute récurrence demeure notre priorité, et nous continuons à surveiller le service de près. ---------------------------------------------------------- The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
- resolved Oct 05, 2026, 08:56 AM UTC
Le problème est résolu et le service continue de fonctionner comme prévu. -------------------------------- The issue is resolved and the service continues to perform as expected.
Minor September 30, 2026 Sage Inventory Planner - Partial Outage 2h 6m Sage Inventory Planner, Sage Inventory Planner, Sage Inventory Planner, Sage Inventory Planner and 1 more
Started Sep 30, 2026, 07:37 AM UTC· resolved Sep 30, 2026, 09:44 AM UTC
- investigating Sep 30, 2026, 07:37 AM UTC
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
- investigating Sep 30, 2026, 08:04 AM UTC
We have identified an issue preventing customers across all regions from sending e-mails from Sage Inventory Planner. All other product functionality is working as expected.
- identified Sep 30, 2026, 08:48 AM UTC
We have identified the cause of the issue and we are working on a fix.
- resolved Sep 30, 2026, 09:44 AM UTC
The issue is resolved and the service is available and performing as expected.
Minor September 29, 2026 Remote Data Access (RDA) UKI - Operational 22h 26m Sage 50
Started Sep 29, 2026, 11:39 AM UTC· resolved Sep 30, 2026, 10:06 AM UTC
- investigating Sep 29, 2026, 11:39 AM UTC
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
- monitoring Sep 29, 2026, 12:05 PM UTC
We have identified an issue preventing customers from the UK and Ireland from logging to Sage 50 Accounts (UKI). The service is now performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
- resolved Sep 30, 2026, 10:06 AM UTC
The issue is resolved and the service continues to perform as expected.