Resolved after 5 hours 51 minutes, affecting Sage Expense Management and Sage Expense Management, on October 16, 2026.
We are continuing to investigate the cause of the issue. In the meantime, impacted customers are encouraged to use the web application. We appreciate your patience as we work to resolve this issue.
Affected components
Update timeline
- investigating Oct 16, 2026, 10:49 PM UTC
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
- investigating Oct 16, 2026, 11:09 PM UTC
We identified an issue preventing customers using iOS mobile app in Asia Pacific and North America from creating and uploading assets. Android and Web Applications are not impacted. In the meantime, impacted customers are encouraged to use the web application. We are currently investigating.
- investigating Oct 17, 2026, 04:02 AM UTC
We are continuing to investigate the cause of the issue. In the meantime, impacted customers are encouraged to use the web application. We appreciate your patience as we work to resolve this issue.
- resolved Oct 17, 2026, 04:40 AM UTC
The issue is resolved and the service continues to perform as expected.
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