Resolved after 12 hours 14 minutes, affecting Brightpearl and Making Tax Digital (MTD) and 1 more, on September 30, 2026.
We identified an intermittent issue in the UK preventing customers from using HMRC MTD (Making Tax Digital) functionality in the products listed below: -Sage Partner Edition (VAT Centre) -Sage Personal Tax (Personal Tax Viewer) -Sage Business Cloud Accounting UK (MTD VAT Submissions) -Sage Sole Trader -Making Tax Digital (MTD) -Sage 200 Standard (UK) -Sage 200 Professional SPC (UK) -Sage 50 UK -Brightpearl UK -Sage Intacct UK Customers will be presented with an internal HTTP 500/504/499 error when attempting to submit. We are engaged with third-party, HMRC, waiting for updates.
Affected components
Update timeline
- identified Sep 30, 2026, 09:43 PM UTC
We identified an intermittent issue in the UK preventing customers from using HMRC MTD (Making Tax Digital) functionality in the products listed below: -Sage Partner Edition (VAT Centre) -Sage Personal Tax (Personal Tax Viewer) -Sage Business Cloud Accounting UK (MTD VAT Submissions) -Sage Sole Trader -Making Tax Digital (MTD) -Sage 200 Standard (UK) -Sage 200 Professional SPC (UK) -Sage 50 UK -Brightpearl UK -Sage Intacct UK Customers will be presented with an internal HTTP 500/504/499 error when attempting to submit. We are engaged with third-party, HMRC, waiting for updates.
- resolved Oct 01, 2026, 09:57 AM UTC
This issue is resolved. All services continue to perform as expected.
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