Sage incident

Sage 200 Standard (UKI) - Operational

Resolved on October 19, 2026, affecting Sage 200 Standard (UKI).

resolved Oct 19, 2026, 09:35 AM UTC

We identified an issue preventing customers in the UK and Ireland from logging in to Sage 200 Standard (UKI). Affected customers were presented with a “Logon error. Communication Error: 526 Invalid SSL Cert.” message when attempting to log in. All other product functionality was working as expected. The issue is resolved and the service is available and performing as expected.

Started
Oct 19, 2026, 09:35 AM UTC
Resolved
Oct 19, 2026, 09:35 AM UTC
Duration
–
Detected by Pingoru
Oct 19, 2026, 09:35 AM UTC

Affected components

Sage 200 Standard (UKI)

Update timeline

  1. resolved Oct 19, 2026, 09:35 AM UTC

    We identified an issue preventing customers in the UK and Ireland from logging in to Sage 200 Standard (UKI). Affected customers were presented with a “Logon error. Communication Error: 526 Invalid SSL Cert.” message when attempting to log in. All other product functionality was working as expected. The issue is resolved and the service is available and performing as expected.

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