Resolved after 2 hours 6 minutes, affecting Sage Inventory Planner and Sage Inventory Planner and 1 more, on September 30, 2026.
We have identified the cause of the issue and we are working on a fix.
Affected components
Sage Inventory PlannerSage Inventory PlannerSage Inventory PlannerSage Inventory PlannerSage Inventory Planner
Update timeline
- investigating Sep 30, 2026, 07:37 AM UTC
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
- investigating Sep 30, 2026, 08:04 AM UTC
We have identified an issue preventing customers across all regions from sending e-mails from Sage Inventory Planner. All other product functionality is working as expected.
- identified Sep 30, 2026, 08:48 AM UTC
We have identified the cause of the issue and we are working on a fix.
- resolved Sep 30, 2026, 09:44 AM UTC
The issue is resolved and the service is available and performing as expected.
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