Resolved after 2 days 6 hours, affecting Sage Expense Management Mobile and Sage Expense Management Mobile and 1 more, on October 17, 2026.
The issue is resolved and Sage Expense Management mobile continues to perform as expected.
Affected components
Update timeline
- investigating Oct 17, 2026, 04:42 AM UTC
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
- investigating Oct 17, 2026, 04:53 AM UTC
We identified an issue preventing a small subset of customers using iOS mobile app in Asia Pacific and North America from creating and uploading assets. We are investigating the cause of the issue. In the meantime, impacted customers are encouraged to use the web application. We appreciate your patience as we work to resolve this issue.
- monitoring Oct 17, 2026, 03:31 PM UTC
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
- resolved Oct 19, 2026, 10:54 AM UTC
The issue is resolved and Sage Expense Management mobile continues to perform as expected.
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