Is Sage down?

Last checked 8m ago
Current status
Sage has degraded performance

3 active incidents: Le Portail Public de Facturation (PPF), FYI, Sage Intacct - Degraded Performance · +1 more

Official status page: https://status.sage.com · Polled every 5 minutes · 520 components tracked

Sage is reporting degraded performance right now (last checked 8m ago). Services are up but slower or partially failing.

Real-time Sage status, recent outages, and incident history — pulled directly from Sage's official status page at https://status.sage.com every 5 minutes. Pingoru tracks 520 Sage services and has captured 221 incidents in the last 90 days (98.92% uptime). Get email, Slack, Discord, or webhook alerts the moment Sage reports a new incident — free for 5 monitors, no credit card.

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Sage uptime 98.92% uptime · past 90 days
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Active incident 1

  1. Ongoing ● 3d 5h
    Started Sep 09, 2026, 04:58 PM UTC
    Sage Intacct
    Timeline · 7 updates
    • investigating · Sep 09, 2026, 04:58 PM UTC

      We are investigating a potential issue with the service. An update will be provided within 30 minutes.

    • investigating · Sep 09, 2026, 05:09 PM UTC

      We are investigating an issue causing slowness for a subset of customers in the USA. The service remains available and is performing as expected for all other customers.

    • monitoring · Sep 09, 2026, 11:04 PM UTC

      The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

    • investigating · Sep 10, 2026, 03:11 PM UTC

      We have received reports that a small subset of customers continue to experience slowness. We are investigating.

    • investigating · Sep 10, 2026, 05:51 PM UTC

      Thank you for your understanding as we work to resolve this issue.

    • investigating · Sep 10, 2026, 11:56 PM UTC

      We are continuing to investigate the cause of the issue. We appreciate your patience as we work to resolve this issue.

    • identified · Sep 11, 2026, 10:14 PM UTC

      We have identified the cause of the issue and we are working on a fix. Thank you for your understanding as we work to resolve this issue.

    Latest: We have identified the cause of the issue and we are working on a fix. Thank you for your understanding as we work to resolve this issue.

Recent outages & incidents

Past 90 days
  1. Resolved 5h 47m
    Started Sep 11, 2026, 08:18 AM UTC · Resolved Sep 11, 2026, 02:06 PM UTC
    Sage ConnectSage 50Sage Business Cloud Bureau (FR)Sage ConnectSage FRP 1000 (FR)
    Timeline · 4 updates
    • investigating · Sep 11, 2026, 08:18 AM UTC

      We are investigating a potential issue with the service. An update will be provided within 30 minutes.

    • investigating · Sep 11, 2026, 08:42 AM UTC

      We have identified an issue preventing some customers in France and North America from accessing the Collaboration Portal. Affected customers are presented with an "Unable to load the page" error message. The products/services affected are: Sage 50 Sage 100 Sage X3 Sage FRP 1000Batigest Sage Business Cloud Bureau We are currently investigating the issue. As a workaround, affected customers can clear their browser cache and cookies to restore connectivity.

    • monitoring · Sep 11, 2026, 09:49 AM UTC

      The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service. Customers who continue to experience issues should close and reopen their browser before logging in again.

    • resolved · Sep 11, 2026, 02:06 PM UTC

      The issue is resolved and the service continues to perform as expected.

    Latest: The issue is resolved and the service continues to perform as expected.

  2. Resolved 3h 52m
    Started Sep 10, 2026, 10:40 AM UTC · Resolved Sep 10, 2026, 02:33 PM UTC
    E-ReportingSage ActiveSage ConnectSage for AccountantsSage FRP 1000 (FR)Sage IntacctSage X3 CloudSage X3 Hosted (FR)E-invoicing France
    Timeline · 3 updates
    • investigating · Sep 10, 2026, 10:40 AM UTC

      We are investigating a potential issue with the service. An update will be provided within 30 minutes.

    • investigating · Sep 10, 2026, 11:03 AM UTC

      We identified an issue affecting e-invoicing notifications. As a result, some customers may experience delays in inbound e-invoice processing, invoice status updates, and e-reporting submissions. We are currently investigating the issue.

    • resolved · Sep 10, 2026, 02:33 PM UTC

      The issue is resolved and the service is available and performing as expected.

    Latest: The issue is resolved and the service is available and performing as expected.

  3. Resolved
    Started Sep 09, 2026, 11:38 AM UTC · Resolved Sep 09, 2026, 11:38 AM UTC
    Sage Business Cloud Accounting ZA
    Timeline · 1 update
    • resolved · Sep 09, 2026, 11:38 AM UTC

      We identified an issue where customers in South Africa were presented with error message “ sorry you have been blocked” when attempting to create invoices and access banking screens. The issue is now resolved, and the service is performing as expected.

    Latest: We identified an issue where customers in South Africa were presented with error message “ sorry you have been blocked” when attempting to create invoices and access banking screen…

  4. Resolved 1d 22h
    Started Sep 08, 2026, 03:16 PM UTC · Resolved Sep 10, 2026, 02:13 PM UTC
    Brightpearl
    Timeline · 4 updates
    • investigating · Sep 08, 2026, 03:16 PM UTC

      We are investigating a potential issue with the service. An update will be provided within 30 minutes.

    • investigating · Sep 08, 2026, 03:30 PM UTC

      We have identified an issue where European customers are experiencing intermittent errors in the UI. We are currently investigating.

    • monitoring · Sep 08, 2026, 04:15 PM UTC

      The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

    • resolved · Sep 10, 2026, 02:13 PM UTC

      The issue is resolved and the service continues to perform as expected.

    Latest: The issue is resolved and the service continues to perform as expected.

  5. Resolved 25m
    Started Sep 06, 2026, 12:29 AM UTC · Resolved Sep 06, 2026, 12:54 AM UTC
    Sage Intacct
    Timeline · 2 updates
    • investigating · Sep 06, 2026, 12:29 AM UTC

      We are investigating a potential issue with the service. An update will be provided within 30 minutes.

    • resolved · Sep 06, 2026, 12:54 AM UTC

      We identified an issue in the USA that prevented a subset of customers from accessing the service. The issue has now been resolved and the service is available and performing as expected.

    Latest: We identified an issue in the USA that prevented a subset of customers from accessing the service. The issue has now been resolved and the service is available and performing as ex…

See the full Sage outage history

105 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

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Outage history

Past 90 days · 110 incidents View full outage history →