Is Sage down?

Last checked 2m ago
Current status
Sage is having a partial outage

3 active incidents: Brightpearl - Partial Outage, Sage Intacct - Operational · +1 more

  • Official status page: status.sage.com
  • Checked every 5 minutes
  • 524 components tracked

Sage is reporting a partial outage right now (last checked 2m ago). Some components are affected; others remain operational.

Real-time Sage status, recent outages, and incident history: pulled directly from Sage's official status page at status.sage.com every 5 minutes. Pingoru tracks 524 Sage services and has captured 250 incidents in the last 90 days (98.76% uptime). Get email, Slack, Discord, or webhook alerts the moment Sage reports a new incident, free for 3 monitors, no credit card.

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Sage uptime 98.76% uptime · past 90 days
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Active incidents 3

  1. Ongoing ● 6h 14m
    Started Oct 28, 2026, 10:53 AM UTC
    BrightpearlBrightpearlBrightpearlBrightpearl
    Timeline · 3 updates
    • investigating · Oct 28, 2026, 10:53 AM UTC

      We are investigating a potential issue with the service. An update will be provided within 30 minutes.

    • identified · Oct 28, 2026, 11:13 AM UTC

      We have identified an issue preventing customers globally from saving xlsx file types. Customers are presented with error “Failed to save a file” when attempting to save these files. All other product functionality remains available and is operating as expected. We are currently investigating.

    • monitoring · Oct 28, 2026, 12:53 PM UTC

      The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

    Latest: The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

  2. Ongoing ● 22h 4m
    Started Oct 27, 2026, 07:03 PM UTC
    Sage IntacctSage IntacctSage IntacctSage Intacct
    Timeline · 1 update
    • identified · Oct 27, 2026, 07:03 PM UTC

      We have identified an issue affecting some customers using the Sage Intacct sandbox environment, which may prevent certain testing activities from being completed. Our teams are actively working to restore the affected data and services. The production environment is not impacted. We will provide a further update as restoration progresses.

    Latest: We have identified an issue affecting some customers using the Sage Intacct sandbox environment, which may prevent certain testing activities from being completed. Our teams are ac…

  3. Ongoing ● 5d 2h
    Started Oct 23, 2026, 02:48 PM UTC
    Sage Business Cloud Accounting (NA)Sage Business Cloud Accounting (UKI)
    Timeline · 2 updates
    • investigating · Oct 23, 2026, 02:48 PM UTC

      We are investigating a potential issue with the service. An update will be provided within 30 minutes.

    • identified · Oct 23, 2026, 03:17 PM UTC

      We have identified an issue affecting customers in the UK, Ireland, and Canada, where bank rules may result in duplicate transactions being created. Thank you for your patience while we work to resolve this issue. ------------------------------- Nous avons identifié un problème touchant des clients au Royaume-Uni, en Irlande et au Canada, où l’application des règles bancaires peut entraîner la création de transactions en double. Merci de votre patience pendant que nous travaillons à résoudre ce problème.

    Latest: We have identified an issue affecting customers in the UK, Ireland, and Canada, where bank rules may result in duplicate transactions being created. Thank you for your patience whi…

Recent outages & incidents

Past 90 days
  1. Resolved 13m
    Started Oct 28, 2026, 01:29 PM UTC · Resolved Oct 28, 2026, 01:43 PM UTC
    BrightpearlBrightpearlBrightpearlBrightpearl
    Timeline · 2 updates
    • investigating · Oct 28, 2026, 01:29 PM UTC

      We are investigating a potential issue with the service. An update will be provided within 30 minutes.

    • resolved · Oct 28, 2026, 01:43 PM UTC

      The issue is resolved and the service is available and performing as expected.

    Latest: The issue is resolved and the service is available and performing as expected.

  2. Resolved 2h 3m
    Started Oct 28, 2026, 09:27 AM UTC · Resolved Oct 28, 2026, 11:31 AM UTC
    Ciel Données Mobiles for Sage 50 FR
    Timeline · 4 updates
    • investigating · Oct 28, 2026, 09:27 AM UTC

      We are investigating a potential issue with the service. An update will be provided within 30 minutes.

    • investigating · Oct 28, 2026, 09:46 AM UTC

      We have identified an issue where Ciel Données Mobiles for Sage 50 FR customers in France are being logged out of the application. Affected customers are advised to re log in. All other product functionality is working as expected. We are investigating the cause of the issue.

    • monitoring · Oct 28, 2026, 10:28 AM UTC

      The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

    • resolved · Oct 28, 2026, 11:31 AM UTC

      The issue is resolved and the service continues to perform as expected.

    Latest: The issue is resolved and the service continues to perform as expected.

  3. Resolved 19m
    Started Oct 27, 2026, 03:14 PM UTC · Resolved Oct 27, 2026, 03:33 PM UTC
    Sage FRP 1000 (FR)
    Timeline · 2 updates
    • investigating · Oct 27, 2026, 03:14 PM UTC

      We are investigating a potential issue with the service. An update will be provided within 30 minutes.

    • resolved · Oct 27, 2026, 03:33 PM UTC

      The issue is resolved and the service is available and performing as expected.

    Latest: The issue is resolved and the service is available and performing as expected.

  4. Resolved 1d 1h
    Started Oct 27, 2026, 02:11 PM UTC · Resolved Oct 28, 2026, 03:54 PM UTC
    Sage 300 People Managed Services
    Timeline · 5 updates
    • investigating · Oct 27, 2026, 02:11 PM UTC

      We are investigating a potential issue with the service. An update will be provided within 30 minutes.

    • investigating · Oct 27, 2026, 02:27 PM UTC

      We have identified an issue preventing a small subset of customers in South Africa from logging into the application. We are currently investigating.

    • identified · Oct 27, 2026, 04:02 PM UTC

      We have identified the cause of the issue and we are working on a fix.

    • monitoring · Oct 28, 2026, 12:07 PM UTC

      The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

    • resolved · Oct 28, 2026, 03:54 PM UTC

      The issue is resolved and the service continues to perform as expected.

    Latest: The issue is resolved and the service continues to perform as expected.

  5. Resolved 2h 35m
    Started Oct 27, 2026, 09:19 AM UTC · Resolved Oct 27, 2026, 11:55 AM UTC
    Sage Intacct
    Timeline · 2 updates
    • investigating · Oct 27, 2026, 09:19 AM UTC

      We are investigating a potential issue with the service. An update will be provided within 30 minutes.

    • resolved · Oct 27, 2026, 11:55 AM UTC

      The issue is resolved and the service is available and performing as expected.

    Latest: The issue is resolved and the service is available and performing as expected.

See the full Sage outage history

121 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Sage outage history →

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Incident record

Since April 2026 · Statuspage by Atlassian · 524 components checked every 5 minutes
333incidents recorded
333last 12 months
127last 90 days
2 daystypical duration, 12 months

The longest incident in the last year, Sage HR - Partial Outage on January 7, 2026, ran for 135 days. 258 maintenance windows announced in the same period.

Most affected components, last 12 months

  • Sage Intacct60
  • Sage Intacct45
  • Brightpearl38
  • Brightpearl36
  • Sage Business Cloud Accounting (UKI)25

Latest incidents

  • Brightpearl - Partial Outage October 28, 2026 · 13 minutes · degraded service

    We are investigating a potential issue with the service. An update will be provided within 30 minutes.

  • Brightpearl - Partial Outage October 28, 2026 · still open · degraded service

    We are investigating a potential issue with the service. An update will be provided within 30 minutes.

  • Ciel Données Mobiles for Sage 50 FR - Operational October 28, 2026 · 2 hours · degraded service

    We are investigating a potential issue with the service. An update will be provided within 30 minutes.

Outage history

Past 90 days · 127 incidents· showing the latest 126 View full outage history →