Runway incident

Runway is experiencing an outage

Critical Resolved View vendor source →

Runway experienced a critical incident on October 20, 2025 affecting App and Backend and 1 more component, lasting 2h 41m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 07:36 AM UTC
Resolved
Oct 20, 2025, 10:17 AM UTC
Duration
2h 41m
Detected by Pingoru
Oct 20, 2025, 07:36 AM UTC

Affected components

AppBackendPublic API

Update timeline

  1. investigating Oct 20, 2025, 07:36 AM UTC

    Runway is experiencing an outage due to 3rd party cloud provider. We are working on a solution and will provide updates as soon as possible.

  2. monitoring Oct 20, 2025, 10:12 AM UTC

    We are seeing significant signs of recovery. We continue to monitor the incident.

  3. resolved Oct 20, 2025, 10:17 AM UTC

    Runway has fully recovered, both image and video generations work properly.