There were 5 Rudderstack outages since March 5, 2026 totaling 10h 40m of downtime. Each is summarised below — incident details, duration, and resolution information.
Ingestion was impacted for customers on the Starter and Growth tiers from 06:31 AM to 06:50 AM UTC. The issue was caused by changes in a request routing service, which resulted in dropped traffic. The issue has been identified and resolved.
Summary: We experienced an issue affecting the Facebook Custom destination where events were not delivered due to a bug. Event delivery was paused during the window listed above. Impact: All active connections are rETL connections. Most connections have the "retry failed records" setting enabled — these will automatically deliver missed events during the next scheduled sync. However, connections without retry enabled will require the customer to perform a full sync. Resolution: The underlying bug has been fixed, and normal event delivery has resumed as of 10 Apr 2026 14:53 GMT.
During a scheduled maintenance activity on March 24, 2026, Public APIs and Activation APIs experienced a brief period of downtime across all regions between 00:10 – 00:40 UTC, during which requests returned HTTP 401 errors. The maintenance was completed and services recovered automatically. No data loss occurred and ingestion was unaffected. Public APIs — All Regions | Activation APIs — All Regions
Investigating: We are currently seeing delays in processing and delivery for Starter and Growth tier customers in the US region. Our team is investigating and will share updates as they become available. Note: Ingestion is unaffected and there is no observed data loss
Incident has been resolved and the pipeline processing and delivery is back to realtime
We’re seeing elevated errors and delayed event delivery to Facebook Marketing destinations. We’re actively monitoring and retrying failed requests; no action is required on your side at this time. Meta currently reports the Ads Creation and Editing API experiencing disruptions https://metastatus.com/marketing-api
This incident has been resolved.
Pingoru polls Rudderstack's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.
5 free monitors · No credit card required