Rudderstack experienced a major incident on December 19, 2025 affecting Control Plane / Public API, lasting 34m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 19, 2025, 06:40 PM UTC
We are currently investigating this issue.
- investigating Dec 19, 2025, 06:51 PM UTC
We are investigating an issue causing an outage for a internal service, which is impacting several dependent components including the Control Plane and Activation API. Customers may experience errors accessing RudderStack web app or any other componets depending on it. Note: No impact on event ingestion on the data planes
- identified Dec 19, 2025, 06:53 PM UTC
We have identified the cause of the outage and rolling out a fix
- monitoring Dec 19, 2025, 06:53 PM UTC
We are seeing recovery of the services. We are continuing to monitor the system to ensure stability and confirm full restoration
- resolved Dec 19, 2025, 07:14 PM UTC
This incident has been resolved and all services are back to normal