Rudderstack incident

Ingestion was affected for customers on Enterprise tier in US region.

Major Resolved View vendor source →

Rudderstack experienced a major incident on November 18, 2025 affecting Data Ingestion (US), lasting 54s. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 03:12 PM UTC
Resolved
Nov 18, 2025, 03:13 PM UTC
Duration
54s
Detected by Pingoru
Nov 18, 2025, 03:12 PM UTC

Affected components

Data Ingestion (US)

Update timeline

  1. monitoring Nov 18, 2025, 03:12 PM UTC

    This incident impacted Enterprise US customers and caused data ingestion failures. The issue has been fully resolved, all services are operational, and data is flowing as expected. Please reach out to Support if you have any questions. Issue Timeline: 14:37–14:52 UTC

  2. resolved Nov 18, 2025, 03:13 PM UTC

    The data ingestion issue impacting Enterprise customers in the US region has been fully resolved. The disruption was caused by an intermittent Cloudflare issue affecting a backend component. All systems are fully operational, and data ingestion is operating as expected.