Rudderstack incident

RETL and Profiles syncs delayed

Notice Resolved View vendor source →

Rudderstack experienced a notice incident on January 26, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 26, 2026, 11:11 PM UTC
Resolved
Jan 26, 2026, 08:00 PM UTC
Duration
—
Detected by Pingoru
Jan 26, 2026, 11:11 PM UTC

Update timeline

  1. resolved Jan 26, 2026, 11:11 PM UTC

    Issue with backend service for a subset of customers has resulted in delay of the RETL syncs (activations) scheduled during this time window. Profiles UI would have failed to load for the customers too