Rudderstack incident

Delay in data processing pipeline in US region

Minor Resolved View vendor source →

Rudderstack experienced a minor incident on May 8, 2026 affecting Data Processing Pipeline (US) and Warehouses, lasting 2h 23m. The incident has been resolved; the full update timeline is below.

Started
May 08, 2026, 12:33 AM UTC
Resolved
May 08, 2026, 02:57 AM UTC
Duration
2h 23m
Detected by Pingoru
May 08, 2026, 12:33 AM UTC

Affected components

Data Processing Pipeline (US)Warehouses

Update timeline

  1. investigating May 08, 2026, 12:33 AM UTC

    We are currently investigating an issue on our data processing pipeline due to an EC2 instance availability issue in the US region.

  2. investigating May 08, 2026, 12:43 AM UTC

    We are investigating instance impairments in a single Availability Zone (use1-az4) in the US-EAST-1 Region.

  3. investigating May 08, 2026, 01:04 AM UTC

    We are still investigating the issue.

  4. investigating May 08, 2026, 01:31 AM UTC

    We are moving some workloads away from the problematic availability zone in AWS.

  5. identified May 08, 2026, 01:51 AM UTC

    We are actively working on a solution to the issue.

  6. identified May 08, 2026, 01:57 AM UTC

    We are continuing to work on a fix for this issue.

  7. identified May 08, 2026, 02:12 AM UTC

    Enterprise customers are not affected by this issue. The team is working on the issue for Free, Starter and Growth customers.

  8. monitoring May 08, 2026, 02:32 AM UTC

    Event processing has been resumed for Free, Starter and Growth customers, we are monitoring the pipeline's health.

  9. resolved May 08, 2026, 02:57 AM UTC

    This incident has been resolved.