Rudderstack incident

Data Ingestion Issue in the EU region

Critical Resolved View vendor source →

Rudderstack experienced a critical incident on September 29, 2026 affecting Data Ingestion (EU), lasting 1h 1m. The incident has been resolved; the full update timeline is below.

Started
Sep 29, 2026, 09:57 PM UTC
Resolved
Sep 29, 2026, 10:58 PM UTC
Duration
1h 1m
Detected by Pingoru
Sep 29, 2026, 09:57 PM UTC

Affected components

Data Ingestion (EU)

Update timeline

  1. investigating Sep 29, 2026, 09:57 PM UTC

    We are currently investigating this issue.

  2. identified Sep 29, 2026, 10:11 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Sep 29, 2026, 10:30 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Sep 29, 2026, 10:39 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Sep 29, 2026, 10:58 PM UTC

    This incident has been resolved.