Rudderstack incident

Delivery delays in US region due to incident with our cloud provider

Minor Resolved View vendor source →

Rudderstack experienced a minor incident on July 4, 2026 affecting Data Processing Pipeline (US) and Data Processing Pipeline (EU) and 1 more component, lasting 35m. The incident has been resolved; the full update timeline is below.

Started
Jul 04, 2026, 08:13 PM UTC
Resolved
Jul 04, 2026, 08:48 PM UTC
Duration
35m
Detected by Pingoru
Jul 04, 2026, 08:13 PM UTC

Affected components

Data Processing Pipeline (US)Data Processing Pipeline (EU)WarehousesData Processing Pipeline (IN)

Update timeline

  1. investigating Jul 04, 2026, 08:13 PM UTC

    We are currently investigating this issue.

  2. identified Jul 04, 2026, 08:23 PM UTC

    We've identified event delivery delays across customers in the US region. The root cause is due to an outage from our cloud provider. Event ingestion has not been affected.

  3. monitoring Jul 04, 2026, 08:42 PM UTC

    We are observing an improvement on successufully API calls to our cloud provider, event delivery times are recovering back to realtime.

  4. resolved Jul 04, 2026, 08:48 PM UTC

    This incident has been resolved.