Rudderstack incident

Increased latency in US data processing pipeline

Minor Resolved View vendor source →

Rudderstack experienced a minor incident on September 21, 2026 affecting Data Processing Pipeline (US), lasting 34m. The incident has been resolved; the full update timeline is below.

Started
Sep 21, 2026, 11:23 PM UTC
Resolved
Sep 21, 2026, 11:58 PM UTC
Duration
34m
Detected by Pingoru
Sep 21, 2026, 11:23 PM UTC

Affected components

Data Processing Pipeline (US)

Update timeline

  1. investigating Sep 21, 2026, 11:23 PM UTC

    We are currently investigating an issue in our data processing pipeline due to an EC2 instance availability issue in the US region. Data ingestion is NOT affected.

  2. monitoring Sep 21, 2026, 11:47 PM UTC

    There are fewer errors when calling the cloud provider's API. We will actively monitor for a few minutes.

  3. resolved Sep 21, 2026, 11:58 PM UTC

    This incident has been resolved.