Rudderstack incident

Increased latency in US data processing pipeline

Resolved after 34 minutes, affecting Data Processing Pipeline (US), on September 21, 2026.

monitoring Sep 21, 2026, 11:47 PM UTC

There are fewer errors when calling the cloud provider's API. We will actively monitor for a few minutes.

Started
Sep 21, 2026, 11:23 PM UTC
Resolved
Sep 21, 2026, 11:58 PM UTC
Duration
34m
Detected by Pingoru
Sep 21, 2026, 11:23 PM UTC

Affected components

Data Processing Pipeline (US)

Update timeline

  1. investigating Sep 21, 2026, 11:23 PM UTC

    We are currently investigating an issue in our data processing pipeline due to an EC2 instance availability issue in the US region. Data ingestion is NOT affected.

  2. monitoring Sep 21, 2026, 11:47 PM UTC

    There are fewer errors when calling the cloud provider's API. We will actively monitor for a few minutes.

  3. resolved Sep 21, 2026, 11:58 PM UTC

    This incident has been resolved.

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