Rudderstack incident

Delivery delays in US region due to incident with our cloud service provider

Minor Resolved View vendor source →

Rudderstack experienced a minor incident on July 6, 2026 affecting Data Processing Pipeline (US), lasting 1h 54m. The incident has been resolved; the full update timeline is below.

Started
Jul 06, 2026, 11:49 AM UTC
Resolved
Jul 06, 2026, 01:43 PM UTC
Duration
1h 54m
Detected by Pingoru
Jul 06, 2026, 11:49 AM UTC

Affected components

Data Processing Pipeline (US)

Update timeline

  1. identified Jul 06, 2026, 11:49 AM UTC

    We have identified an issue with our cloud service provider, which prevents us to preemptly scaling our infrastructure. Data ingestion has not been affected. We expect a delay in event delivery for some customers in the US region.

  2. identified Jul 06, 2026, 12:36 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Jul 06, 2026, 01:27 PM UTC

    We are observing an improvement in API calls to our cloud service provider.

  4. resolved Jul 06, 2026, 01:43 PM UTC

    This incident has been resolved.