Rudderstack incident

Ingestion got affected for customers on starter and growth tier in US and EU regions.

Major Resolved View vendor source →

Rudderstack experienced a major incident on April 13, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 13, 2026, 06:31 AM UTC
Resolved
Apr 13, 2026, 06:31 AM UTC
Duration
—
Detected by Pingoru
Apr 13, 2026, 06:31 AM UTC

Update timeline

  1. resolved Apr 13, 2026, 07:09 AM UTC

    Ingestion was impacted for customers on the Starter and Growth tiers from 06:31 AM to 06:50 AM UTC. The issue was caused by changes in a request routing service, which resulted in dropped traffic. The issue has been identified and resolved.