RethinkBH Outage History

RethinkBH is up right now

There were 5 RethinkBH outages since March 2, 2026 totaling 762h 55m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.rethinkbh.com

Notice April 24, 2026

Site Performance: Intermittent Errors

Detected by Pingoru
Apr 24, 2026, 07:27 PM UTC
Resolved
Apr 27, 2026, 04:04 PM UTC
Duration
2d 20h
Timeline · 3 updates
  1. investigating Apr 24, 2026, 07:27 PM UTC

    We are currently investigating an alert from our service provider regarding access for our users. This may appear for some users as slow loading or inability to access the site. Particularly users utilizing mobile app and integrations Actions being taken --Engineering is actively working with Azure’s recovery process, including traffic rebalancing and rollback activities already underway at the platform level --Teams are making configuration changes to restore service in healthy availability zones and improve resilience

  2. monitoring Apr 24, 2026, 07:36 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 27, 2026, 04:04 PM UTC

    Our service provider has notified that their systems are operational and all services should be restored.

Read the full incident report →

Notice March 30, 2026

Site Slowness

Detected by Pingoru
Mar 30, 2026, 04:06 PM UTC
Resolved
Apr 07, 2026, 02:16 PM UTC
Duration
7d 22h
Timeline · 3 updates
  1. investigating Mar 30, 2026, 04:06 PM UTC

    We have received reports of site slowness from several users. We are investigating these reports and are working on a resolution as quickly as possible.

  2. monitoring Mar 30, 2026, 07:01 PM UTC

    A fix for this issue has been implemented. We are continuing to monitor site performance.

  3. resolved Apr 07, 2026, 02:16 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 26, 2026

Performance Issue - Group Calendar

Detected by Pingoru
Mar 26, 2026, 04:29 PM UTC
Resolved
Mar 30, 2026, 04:06 PM UTC
Duration
3d 23h
Timeline · 2 updates
  1. investigating Mar 26, 2026, 04:29 PM UTC

    We have received reports of slow loading times within the Group Calendar as well as other areas of the Scheduler. We are investigating this issue and are working on resolving it as quickly as possible.

  2. resolved Mar 30, 2026, 04:06 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 20, 2026

BH+ Login Issues and Performance Issues

Detected by Pingoru
Mar 20, 2026, 03:52 PM UTC
Resolved
Mar 26, 2026, 04:27 PM UTC
Duration
6d
Timeline · 3 updates
  1. investigating Mar 20, 2026, 03:52 PM UTC

    We are currently investigating reports of users being kicked out of and/or being unable to login to the Rethink BH+ mobile App as well as reports of slow loading and other performance issues on the RethinkBH website. We are working to resolve these issues as quickly as possible and will continue to post updates as they are available.

  2. monitoring Mar 20, 2026, 04:26 PM UTC

    A fix has been implemented and we are continue to monitor app logins and site performance. If you continue to run into issue on the RethinkBH website. Please try clearing the cache and cookies on your browser for all time or utilizing an incognito/private browser window.

  3. resolved Mar 26, 2026, 04:27 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 2, 2026

Performance Issues

Detected by Pingoru
Mar 02, 2026, 04:01 PM UTC
Resolved
Mar 13, 2026, 03:58 PM UTC
Duration
10d 23h
Timeline · 3 updates
  1. investigating Mar 02, 2026, 04:01 PM UTC

    We have received reports of slow loading across the site. We are investigating these issues and working on a resolution as quickly as possible. We will continue to provide updates as the situation evolves.

  2. monitoring Mar 02, 2026, 05:01 PM UTC

    A fix has been implemented for this issues. We are continuing to monitor the performance of the RethinkBH platform. If you continue to experience performance issues, please try utilizing an incognito browser window. This can be opened on any browser by clicking CTL (Command on a Mac)+Shift+N when you have a browser open.

  3. resolved Mar 13, 2026, 03:58 PM UTC

    This incident has been resolved.

Read the full incident report →

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