RethinkBH incident

Users unable to access VB-MAPP Assessments

Notice Resolved View vendor source →

RethinkBH experienced a notice incident on October 21, 2025, lasting 2h 29m. The incident has been resolved; the full update timeline is below.

Started
Oct 21, 2025, 05:28 PM UTC
Resolved
Oct 21, 2025, 07:58 PM UTC
Duration
2h 29m
Detected by Pingoru
Oct 21, 2025, 05:28 PM UTC

Update timeline

  1. identified Oct 21, 2025, 05:28 PM UTC

    When attempting to access VB-MAPP assessments users are receiving a "There was an error performing your action. Please contact your account administrator if the issue persists." message. This is due to an issue on VB-MAPP's side. We have reached out to VB-MAPP for a resolution and will provide updates here as we receive them.

  2. resolved Oct 21, 2025, 07:58 PM UTC

    This issue has been resolved. You should now be able to access VB-MAPP assessments as expected.