RethinkBH experienced a notice incident on April 24, 2026, lasting 2d 20h. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Apr 24, 2026, 07:27 PM UTC
We are currently investigating an alert from our service provider regarding access for our users. This may appear for some users as slow loading or inability to access the site. Particularly users utilizing mobile app and integrations Actions being taken --Engineering is actively working with Azure’s recovery process, including traffic rebalancing and rollback activities already underway at the platform level --Teams are making configuration changes to restore service in healthy availability zones and improve resilience
- monitoring Apr 24, 2026, 07:36 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 27, 2026, 04:04 PM UTC
Our service provider has notified that their systems are operational and all services should be restored.