RethinkBH experienced a notice incident on June 26, 2026, lasting 3d 3h. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jun 26, 2026, 03:03 PM UTC
Our Vendor for LiveChat is currently experiencing issues resulting in the Rethink LiveChannel being unavailable. We are actively in communication with them and will resume LiveChat services once the system is fully operational. In the interim, our support agents are available via our ticketing form or phone calls. For more support options, please see: https://www.rethinkbehavioralhealth.com/support/#
- resolved Jun 29, 2026, 06:44 PM UTC
This incident has been marked as resolved by our Vendor and we are noticing improvements in service. We will continue to monitor this service with our Vendor.