RethinkBH incident
Tebra uploads in "In Progress" status for an unexpected amount of time
Resolved after 7 hours, on May 15, 2026.
We have received several reports of Billing Export uploads to Tebra remaining unprocessed and in the "In Progress" status since yesterday. We are investigating this issue and working with Tebra to ensure all reports will be processed as quickly as possible. Please hold on uploading reports as this will cause further delays in the processing.
Update timeline
- investigating May 15, 2026, 01:09 PM UTC
We have received several reports of Billing Export uploads to Tebra remaining unprocessed and in the "In Progress" status since yesterday. We are investigating this issue and working with Tebra to ensure all reports will be processed as quickly as possible. Please hold on uploading reports as this will cause further delays in the processing.
- resolved May 15, 2026, 08:09 PM UTC
Requests are processing at the expected rate.
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