RethinkBH incident

Tebra uploads in "In Progress" status for an unexpected amount of time

Notice Resolved View vendor source →

RethinkBH experienced a notice incident on May 15, 2026, lasting 7h. The incident has been resolved; the full update timeline is below.

Started
May 15, 2026, 01:09 PM UTC
Resolved
May 15, 2026, 08:09 PM UTC
Duration
7h
Detected by Pingoru
May 15, 2026, 01:09 PM UTC

Update timeline

  1. investigating May 15, 2026, 01:09 PM UTC

    We have received several reports of Billing Export uploads to Tebra remaining unprocessed and in the "In Progress" status since yesterday. We are investigating this issue and working with Tebra to ensure all reports will be processed as quickly as possible. Please hold on uploading reports as this will cause further delays in the processing.

  2. resolved May 15, 2026, 08:09 PM UTC

    Requests are processing at the expected rate.