RethinkBH incident

Integrated Billing - Loading

Resolved after 3 days 23 hours, on October 15, 2026.

monitoring Oct 15, 2026, 02:16 PM UTC

Access to the integrated billing module has been restored. A fix has been implemented and we are actively monitoring the resolution.

Started
Oct 15, 2026, 12:58 PM UTC
Resolved
Oct 19, 2026, 12:51 PM UTC
Duration
3d 23h
Detected by Pingoru
Oct 15, 2026, 12:58 PM UTC

Update timeline

  1. investigating Oct 15, 2026, 12:58 PM UTC

    We are receiving and seeing reports of the integrated billing product not loading for some users. Our development team is actively working on restoring this functionality / investigating this.

  2. monitoring Oct 15, 2026, 02:16 PM UTC

    Access to the integrated billing module has been restored. A fix has been implemented and we are actively monitoring the resolution.

  3. resolved Oct 19, 2026, 12:51 PM UTC

    This incident has been resolved.

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