RethinkBH incident

BH+ Login Issues and Performance Issues

Notice Resolved View vendor source →

RethinkBH experienced a notice incident on March 20, 2026, lasting 6d. The incident has been resolved; the full update timeline is below.

Started
Mar 20, 2026, 03:52 PM UTC
Resolved
Mar 26, 2026, 04:27 PM UTC
Duration
6d
Detected by Pingoru
Mar 20, 2026, 03:52 PM UTC

Update timeline

  1. investigating Mar 20, 2026, 03:52 PM UTC

    We are currently investigating reports of users being kicked out of and/or being unable to login to the Rethink BH+ mobile App as well as reports of slow loading and other performance issues on the RethinkBH website. We are working to resolve these issues as quickly as possible and will continue to post updates as they are available.

  2. monitoring Mar 20, 2026, 04:26 PM UTC

    A fix has been implemented and we are continue to monitor app logins and site performance. If you continue to run into issue on the RethinkBH website. Please try clearing the cache and cookies on your browser for all time or utilizing an incognito/private browser window.

  3. resolved Mar 26, 2026, 04:27 PM UTC

    This incident has been resolved.