Is RethinkBH down?
Last checked 3m agoScheduling for AZ/HI time zones (DST changes). RethinkBH hasn't marked any component as affected.
RethinkBH is reporting an incident right now (last checked 3m ago). Scheduling for AZ/HI time zones (DST changes). RethinkBH hasn't marked any component as affected.
Real-time RethinkBH status, recent outages, and incident history: pulled directly from RethinkBH's official status page at status.rethinkbh.com every 5 minutes. Pingoru tracks 0 RethinkBH services and has captured 12 incidents in the last 90 days (100.00% uptime). Get email, Slack, Discord, or webhook alerts the moment RethinkBH reports a new incident, free for 3 monitors, no credit card.
Active incident 1
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Timeline · 1 update
- investigating · Nov 02, 2026, 02:28 PM UTC
For practices and organizations based in a non- AZ/HI who schedule for staff based in an AZ/HI time zone, if the non-AZ/HI scheduler updates an appointment, the appointment will revert to time of the logged in scheduler rather than the AZ/HI user
Latest: For practices and organizations based in a non- AZ/HI who schedule for staff based in an AZ/HI time zone, if the non-AZ/HI scheduler updates an appointment, the appointment will re…
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Recent outages & incidents
Past 90 days-
Timeline · 3 updates
- investigating · Oct 28, 2026, 06:15 PM UTC
Payment posting Availability: We are currently receiving reports of the payment posting tab being unavailable and are actively investigating this issue. Temporary Clearinghouse Response Delay We are currently investigating a temporary issue impacting the transmission of responses from Stedi to the BillAI platform. There is no impact to claim submission: Claims continue to be submitted to the clearinghouse without interruption. However, clearinghouse acknowledgments, claim acceptance and rejection statuses, and payment/denial information (ERAs) are temporarily delayed in BillAI. Our team is actively working to restore these responses and will provide updates as more information becomes available.
- monitoring · Oct 29, 2026, 01:10 AM UTC
A fix has been implemented, payment posting functionality has been restored. We are actively monitoring the fix.
- resolved · Nov 02, 2026, 02:30 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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Timeline · 2 updates
- investigating · Oct 20, 2026, 04:50 PM UTC
We are aware of an issue affecting access to certain VBMAPP features, including scores, starting or resuming sections, and reports. Our team is actively investigating the issue in collaboration with VBMAPP, as the affected functionality relies on their integration. We’ll share updates as more information becomes available. Thank you for your patience while we work to resolve this.
- resolved · Oct 20, 2026, 08:05 PM UTC
This incident has been resolved by VBMAPP and we are seeing restored functionality.
Latest: This incident has been resolved by VBMAPP and we are seeing restored functionality.
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Timeline · 2 updates
- investigating · Oct 15, 2026, 01:06 PM UTC
Rethink BH will undergo Temporary Maintenance at 9:15 AM EST and will be restored at 9:20 It is expected that users will not be able to log in, finalize data, or access components of the platform at this time.
- resolved · Oct 15, 2026, 01:13 PM UTC
We apologize for any confusion. After further review, we’ve confirmed that temporary maintenance is not necessary at this time. No action is required, and services will continue as normal. Thank you for your understanding.
Latest: We apologize for any confusion. After further review, we’ve confirmed that temporary maintenance is not necessary at this time. No action is required, and services will continue as…
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Timeline · 3 updates
- investigating · Oct 15, 2026, 12:58 PM UTC
We are receiving and seeing reports of the integrated billing product not loading for some users. Our development team is actively working on restoring this functionality / investigating this.
- monitoring · Oct 15, 2026, 02:16 PM UTC
Access to the integrated billing module has been restored. A fix has been implemented and we are actively monitoring the resolution.
- resolved · Oct 19, 2026, 12:51 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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Timeline · 3 updates
- investigating · Oct 07, 2026, 07:35 PM UTC
We are currently investigating the 'payment posting' module being unavailable for integrated billing users. We are actively working on restoring access.
- monitoring · Oct 08, 2026, 04:56 PM UTC
A fix has been implemented and the payment posting module is now available for those who have permissions to access it.
- resolved · Oct 15, 2026, 12:58 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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See the full RethinkBH outage history
7 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
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Incident record
Since April 2026 · Statuspage by Atlassian · 0 components checked every 5 minutesThe longest incident in the last year, Offline mode in RethinkBH app not functioning on April 21, 2026, ran for 169 days.
Latest incidents
- Scheduling for AZ/HI time zones (DST changes)
For practices and organizations based in a non- AZ/HI who schedule for staff based in an AZ/HI time zone, if the non-AZ/HI scheduler updates an appointment…
- BillAI Performance (Payment Posting)
Payment posting Availability: We are currently receiving reports of the payment posting tab being unavailable and are actively investigating this issue.…
- VBMAPP Integration- Resume, Begin, Scores, Reports
We are aware of an issue affecting access to certain VBMAPP features, including scores, starting or resuming sections, and reports. Our team is actively…
- Started Nov 02, 2026, 02:28 PM UTC · ● 18h 14m
- BillAI Performance (Payment Posting) ResolvedStarted Oct 28, 2026, 06:15 PM UTC · Resolved Nov 02, 2026, 02:30 PM UTC · 4d 20h
- Started Oct 20, 2026, 04:50 PM UTC · Resolved Oct 20, 2026, 08:05 PM UTC · 3h 15m
- Rethink BH will undergo Temporary Maintenance at 9:15 AM EST and be operational at 9:20 AM EST ResolvedStarted Oct 15, 2026, 01:06 PM UTC · Resolved Oct 15, 2026, 01:13 PM UTC · 6m
- Integrated Billing - Loading ResolvedStarted Oct 15, 2026, 12:58 PM UTC · Resolved Oct 19, 2026, 12:51 PM UTC · 3d 23h
- Integrated Billing - Payment Posting ResolvedStarted Oct 07, 2026, 07:35 PM UTC · Resolved Oct 15, 2026, 12:58 PM UTC · 7d 17h
- Client Report Template Edits ResolvedStarted Oct 07, 2026, 04:39 PM UTC · Resolved Oct 15, 2026, 12:59 PM UTC · 7d 20h
- BH app (Legacy App) Log in ResolvedStarted Sep 10, 2026, 01:36 PM UTC · Resolved Oct 07, 2026, 08:30 PM UTC · 27d 6h