Is RethinkBH down?
Last checked 6m agoNo incidents right now.
RethinkBH is operational right now. Last checked 6m ago; the most recent incident resolved 9d ago.
Real-time RethinkBH status, recent outages, and incident history — pulled directly from RethinkBH's official status page at https://status.rethinkbh.com every 5 minutes. Pingoru tracks 0 RethinkBH services and has captured 10 incidents in the last 90 days (99.99% uptime). Get email, Slack, Discord, or webhook alerts the moment RethinkBH reports a new incident — free for 5 monitors, no credit card.
Active incidents 2
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Timeline · 2 updates
- investigating · Sep 10, 2026, 01:36 PM UTC
We are currently investigating an issue where users utilizing the legacy app are being locked out of their account when attempting a log in.
- monitoring · Sep 10, 2026, 05:06 PM UTC
A fix has been identified. Users who were not able to log in / receiving invalid credentials / locked account will need to reset their password prior to attempting to log in. To do this: Go to https://webapp.rethinkbehavioralhealth.com/Healthcare#/Login Enter in your Username on File Select NEXT Select "Forgot your password?" Enter in the email address on file for your profile Select SUBMIT Follow the link in your inbox (please check spam or junk folders if not seeing this in your inbox). If you are utilizing password management systems, please update your password management systems with your new password
Latest: A fix has been identified. Users who were not able to log in / receiving invalid credentials / locked account will need to reset their password prior to attempting to log in. To do…
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Timeline · 1 update
- investigating · Apr 21, 2026, 04:16 PM UTC
We are currently receiving reports of the old mobile app redirecting users to a blank home page when using the RethinkBH app while offline. We are investigating this issue and working on a resolution as quickly as possible.
Latest: We are currently receiving reports of the old mobile app redirecting users to a blank home page when using the RethinkBH app while offline. We are investigating this issue and work…
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Recent outages & incidents
Past 90 days-
Timeline · 3 updates
- investigating · Sep 03, 2026, 01:22 PM UTC
We are currently receiving reports of a site slow down / loading issues for some users. Our development team is actively investigating this.
- monitoring · Sep 03, 2026, 04:47 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Sep 09, 2026, 06:11 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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Timeline · 3 updates
- investigating · Aug 31, 2026, 01:02 PM UTC
We are currently investigating reports of the site loading slowly or not responding for some customers. Our team is actively working to identify the cause and restore normal performance. We apologize for the disruption and appreciate your patience while we work to resolve this issue.
- monitoring · Aug 31, 2026, 01:37 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Sep 03, 2026, 05:20 PM UTC
This incident has been resolved
Latest: This incident has been resolved
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Timeline · 2 updates
- investigating · Aug 28, 2026, 08:43 PM UTC
We have received reports of users utilizing Amazon Fire Tablets experiencing issues logging in to the BH+ app and receiving an 'offline' connection messaging. Our team is investigating the issue and working to identify a resolution. We’ll provide updates as more information becomes available.
- resolved · Aug 31, 2026, 03:56 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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Timeline · 2 updates
- investigating · Aug 19, 2026, 04:34 PM UTC
We are currently investigating reports of users encountering error messages while entering clinical data on the web browser’s “Data Entry” page.
- resolved · Aug 19, 2026, 05:20 PM UTC
This issue has been resolved, a fix has been implemented and monitored and we are seeing restored access
Latest: This issue has been resolved, a fix has been implemented and monitored and we are seeing restored access
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Timeline · 2 updates
- identified · Jul 27, 2026, 03:24 PM UTC
We are currently receiving reports regarding slowness in the BillAI feature of our site. Users utilizing BillAI may experience slowness within that system. We have identified a cause of this and are working on a resolution to improve performance. If you receive an error during the next few minutes, just reload or retry your previous action and everything should reload properly.
- resolved · Jul 27, 2026, 03:55 PM UTC
This incident has been resolved, we will continue to monitor
Latest: This incident has been resolved, we will continue to monitor
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See the full RethinkBH outage history
5 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse RethinkBH outage history →Or sign up free to get alerts when RethinkBH breaks · 10 free monitors · No credit card
- BH app (Legacy App) Log in OngoingStarted Sep 10, 2026, 01:36 PM UTC · ● 8d 10h
- Reports of Site Slowness/ Loading ResolvedStarted Sep 03, 2026, 01:22 PM UTC · Resolved Sep 09, 2026, 06:11 PM UTC · 6d 4h
- Site Loading / Performance ResolvedStarted Aug 31, 2026, 01:02 PM UTC · Resolved Sep 03, 2026, 05:20 PM UTC · 3d 4h
- Fire Tablet - BH+ Login ResolvedStarted Aug 28, 2026, 08:43 PM UTC · Resolved Aug 31, 2026, 03:56 PM UTC · 2d 19h
- Data Entry Degredation ResolvedStarted Aug 19, 2026, 04:34 PM UTC · Resolved Aug 19, 2026, 05:20 PM UTC · 46m
- BillAI performance ResolvedStarted Jul 27, 2026, 03:24 PM UTC · Resolved Jul 27, 2026, 03:55 PM UTC · 30m
- Started Jul 21, 2026, 01:59 PM UTC · Resolved Jul 27, 2026, 03:21 PM UTC · 6d 1h
- LiveChat Vendor Disruption ResolvedStarted Jun 26, 2026, 03:03 PM UTC · Resolved Jun 29, 2026, 06:44 PM UTC · 3d 3h