Is RethinkBH down?

Last checked 6m ago
Current status
RethinkBH is up

No incidents right now.

Official status page: https://status.rethinkbh.com · Polled every 5 minutes · 0 components tracked

RethinkBH is operational right now. Last checked 6m ago; the most recent incident resolved 9d ago.

Real-time RethinkBH status, recent outages, and incident history — pulled directly from RethinkBH's official status page at https://status.rethinkbh.com every 5 minutes. Pingoru tracks 0 RethinkBH services and has captured 10 incidents in the last 90 days (99.99% uptime). Get email, Slack, Discord, or webhook alerts the moment RethinkBH reports a new incident — free for 5 monitors, no credit card.

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RethinkBH uptime 99.99% uptime · past 90 days
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Active incidents 2

  1. Ongoing ● 8d 10h
    Started Sep 10, 2026, 01:36 PM UTC
    Timeline · 2 updates
    • investigating · Sep 10, 2026, 01:36 PM UTC

      We are currently investigating an issue where users utilizing the legacy app are being locked out of their account when attempting a log in.

    • monitoring · Sep 10, 2026, 05:06 PM UTC

      A fix has been identified. Users who were not able to log in / receiving invalid credentials / locked account will need to reset their password prior to attempting to log in. To do this: Go to https://webapp.rethinkbehavioralhealth.com/Healthcare#/Login Enter in your Username on File  Select NEXT  Select "Forgot your password?"  Enter in the email address on file for your profile Select SUBMIT  Follow the link in your inbox (please check spam or junk folders if not seeing this in your inbox).  If you are utilizing password management systems, please update your password management systems with your new password

    Latest: A fix has been identified. Users who were not able to log in / receiving invalid credentials / locked account will need to reset their password prior to attempting to log in. To do…

  2. Ongoing ● 150d 8h
    Started Apr 21, 2026, 04:16 PM UTC
    Timeline · 1 update
    • investigating · Apr 21, 2026, 04:16 PM UTC

      We are currently receiving reports of the old mobile app redirecting users to a blank home page when using the RethinkBH app while offline. We are investigating this issue and working on a resolution as quickly as possible.

    Latest: We are currently receiving reports of the old mobile app redirecting users to a blank home page when using the RethinkBH app while offline. We are investigating this issue and work…

Recent outages & incidents

Past 90 days
  1. Resolved 6d 4h
    Started Sep 03, 2026, 01:22 PM UTC · Resolved Sep 09, 2026, 06:11 PM UTC
    Timeline · 3 updates
    • investigating · Sep 03, 2026, 01:22 PM UTC

      We are currently receiving reports of a site slow down / loading issues for some users. Our development team is actively investigating this.

    • monitoring · Sep 03, 2026, 04:47 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Sep 09, 2026, 06:11 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved 3d 4h
    Started Aug 31, 2026, 01:02 PM UTC · Resolved Sep 03, 2026, 05:20 PM UTC
    Timeline · 3 updates
    • investigating · Aug 31, 2026, 01:02 PM UTC

      We are currently investigating reports of the site loading slowly or not responding for some customers. Our team is actively working to identify the cause and restore normal performance. We apologize for the disruption and appreciate your patience while we work to resolve this issue.

    • monitoring · Aug 31, 2026, 01:37 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Sep 03, 2026, 05:20 PM UTC

      This incident has been resolved

    Latest: This incident has been resolved

  3. Resolved 2d 19h
    Started Aug 28, 2026, 08:43 PM UTC · Resolved Aug 31, 2026, 03:56 PM UTC
    Timeline · 2 updates
    • investigating · Aug 28, 2026, 08:43 PM UTC

      We have received reports of users utilizing Amazon Fire Tablets experiencing issues logging in to the BH+ app and receiving an 'offline' connection messaging. Our team is investigating the issue and working to identify a resolution. We’ll provide updates as more information becomes available.

    • resolved · Aug 31, 2026, 03:56 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Resolved 46m
    Started Aug 19, 2026, 04:34 PM UTC · Resolved Aug 19, 2026, 05:20 PM UTC
    Timeline · 2 updates
    • investigating · Aug 19, 2026, 04:34 PM UTC

      We are currently investigating reports of users encountering error messages while entering clinical data on the web browser’s “Data Entry” page.

    • resolved · Aug 19, 2026, 05:20 PM UTC

      This issue has been resolved, a fix has been implemented and monitored and we are seeing restored access

    Latest: This issue has been resolved, a fix has been implemented and monitored and we are seeing restored access

  5. Resolved 30m
    Started Jul 27, 2026, 03:24 PM UTC · Resolved Jul 27, 2026, 03:55 PM UTC
    Timeline · 2 updates
    • identified · Jul 27, 2026, 03:24 PM UTC

      We are currently receiving reports regarding slowness in the BillAI feature of our site. Users utilizing BillAI may experience slowness within that system. We have identified a cause of this and are working on a resolution to improve performance. If you receive an error during the next few minutes, just reload or retry your previous action and everything should reload properly.

    • resolved · Jul 27, 2026, 03:55 PM UTC

      This incident has been resolved, we will continue to monitor

    Latest: This incident has been resolved, we will continue to monitor

See the full RethinkBH outage history

5 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse RethinkBH outage history →

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Outage history

Past 90 days · 9 incidents View full outage history →