Is RethinkBH down?

Last checked 3m ago
Current status
RethinkBH is reporting an incident

Scheduling for AZ/HI time zones (DST changes). RethinkBH hasn't marked any component as affected.

RethinkBH is reporting an incident right now (last checked 3m ago). Scheduling for AZ/HI time zones (DST changes). RethinkBH hasn't marked any component as affected.

Real-time RethinkBH status, recent outages, and incident history: pulled directly from RethinkBH's official status page at status.rethinkbh.com every 5 minutes. Pingoru tracks 0 RethinkBH services and has captured 12 incidents in the last 90 days (100.00% uptime). Get email, Slack, Discord, or webhook alerts the moment RethinkBH reports a new incident, free for 3 monitors, no credit card.

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RethinkBH uptime 100.00% uptime · past 90 days
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Active incident 1

  1. Ongoing ● 18h 14m
    Started Nov 02, 2026, 02:28 PM UTC
    Timeline · 1 update
    • investigating · Nov 02, 2026, 02:28 PM UTC

      For practices and organizations based in a non- AZ/HI who schedule for staff based in an AZ/HI time zone, if the non-AZ/HI scheduler updates an appointment, the appointment will revert to time of the logged in scheduler rather than the AZ/HI user

    Latest: For practices and organizations based in a non- AZ/HI who schedule for staff based in an AZ/HI time zone, if the non-AZ/HI scheduler updates an appointment, the appointment will re…

Recent outages & incidents

Past 90 days
  1. Resolved 4d 20h
    Started Oct 28, 2026, 06:15 PM UTC · Resolved Nov 02, 2026, 02:30 PM UTC
    Timeline · 3 updates
    • investigating · Oct 28, 2026, 06:15 PM UTC

      Payment posting Availability: We are currently receiving reports of the payment posting tab being unavailable and are actively investigating this issue. Temporary Clearinghouse Response Delay We are currently investigating a temporary issue impacting the transmission of responses from Stedi to the BillAI platform. There is no impact to claim submission: Claims continue to be submitted to the clearinghouse without interruption. However, clearinghouse acknowledgments, claim acceptance and rejection statuses, and payment/denial information (ERAs) are temporarily delayed in BillAI. Our team is actively working to restore these responses and will provide updates as more information becomes available.

    • monitoring · Oct 29, 2026, 01:10 AM UTC

      A fix has been implemented, payment posting functionality has been restored. We are actively monitoring the fix.

    • resolved · Nov 02, 2026, 02:30 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved 3h 15m
    Started Oct 20, 2026, 04:50 PM UTC · Resolved Oct 20, 2026, 08:05 PM UTC
    Timeline · 2 updates
    • investigating · Oct 20, 2026, 04:50 PM UTC

      We are aware of an issue affecting access to certain VBMAPP features, including scores, starting or resuming sections, and reports. Our team is actively investigating the issue in collaboration with VBMAPP, as the affected functionality relies on their integration. We’ll share updates as more information becomes available. Thank you for your patience while we work to resolve this.

    • resolved · Oct 20, 2026, 08:05 PM UTC

      This incident has been resolved by VBMAPP and we are seeing restored functionality.

    Latest: This incident has been resolved by VBMAPP and we are seeing restored functionality.

  3. Resolved 6m
    Started Oct 15, 2026, 01:06 PM UTC · Resolved Oct 15, 2026, 01:13 PM UTC
    Timeline · 2 updates
    • investigating · Oct 15, 2026, 01:06 PM UTC

      Rethink BH will undergo Temporary Maintenance at 9:15 AM EST and will be restored at 9:20 It is expected that users will not be able to log in, finalize data, or access components of the platform at this time.

    • resolved · Oct 15, 2026, 01:13 PM UTC

      We apologize for any confusion. After further review, we’ve confirmed that temporary maintenance is not necessary at this time. No action is required, and services will continue as normal. Thank you for your understanding.

    Latest: We apologize for any confusion. After further review, we’ve confirmed that temporary maintenance is not necessary at this time. No action is required, and services will continue as…

  4. Resolved 3d 23h
    Started Oct 15, 2026, 12:58 PM UTC · Resolved Oct 19, 2026, 12:51 PM UTC
    Timeline · 3 updates
    • investigating · Oct 15, 2026, 12:58 PM UTC

      We are receiving and seeing reports of the integrated billing product not loading for some users. Our development team is actively working on restoring this functionality / investigating this.

    • monitoring · Oct 15, 2026, 02:16 PM UTC

      Access to the integrated billing module has been restored. A fix has been implemented and we are actively monitoring the resolution.

    • resolved · Oct 19, 2026, 12:51 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  5. Resolved 7d 17h
    Started Oct 07, 2026, 07:35 PM UTC · Resolved Oct 15, 2026, 12:58 PM UTC
    Timeline · 3 updates
    • investigating · Oct 07, 2026, 07:35 PM UTC

      We are currently investigating the 'payment posting' module being unavailable for integrated billing users. We are actively working on restoring access.

    • monitoring · Oct 08, 2026, 04:56 PM UTC

      A fix has been implemented and the payment posting module is now available for those who have permissions to access it.

    • resolved · Oct 15, 2026, 12:58 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

See the full RethinkBH outage history

7 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse RethinkBH outage history →

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Incident record

Since April 2026 · Statuspage by Atlassian · 0 components checked every 5 minutes
55incidents recorded
27last 12 months
12last 90 days
15 daystypical duration, 12 months

The longest incident in the last year, Offline mode in RethinkBH app not functioning on April 21, 2026, ran for 169 days.

Latest incidents

  • Scheduling for AZ/HI time zones (DST changes) November 2, 2026 · still open · notice

    For practices and organizations based in a non- AZ/HI who schedule for staff based in an AZ/HI time zone, if the non-AZ/HI scheduler updates an appointment…

  • BillAI Performance (Payment Posting) October 28, 2026 · 5 days · notice

    Payment posting Availability: We are currently receiving reports of the payment posting tab being unavailable and are actively investigating this issue.…

  • VBMAPP Integration- Resume, Begin, Scores, Reports October 20, 2026 · 3 hours · notice

    We are aware of an issue affecting access to certain VBMAPP features, including scores, starting or resuming sections, and reports. Our team is actively…

Outage history

Past 90 days · 12 incidents View full outage history →