RethinkBH incident

Users unable to submit session notes via the website

Notice Resolved View vendor source →

RethinkBH experienced a notice incident on August 27, 2025, lasting 7h 8m. The incident has been resolved; the full update timeline is below.

Started
Aug 27, 2025, 02:06 PM UTC
Resolved
Aug 27, 2025, 09:15 PM UTC
Duration
7h 8m
Detected by Pingoru
Aug 27, 2025, 02:06 PM UTC

Update timeline

  1. investigating Aug 27, 2025, 02:06 PM UTC

    We have received reports of some users being unable to submit session notes via the website. Our Development Team is investigating this issue and is working on resolving it as quickly as possible.

  2. monitoring Aug 27, 2025, 06:18 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 27, 2025, 09:15 PM UTC

    This incident has been resolved.