Is Puzzel down?

Last checked 9m ago
Current status
Puzzel is up

No incidents right now.

Official status page: https://status.puzzel.com · Polled every 5 minutes · 22 components tracked

Puzzel is operational right now. Last checked 9m ago; the most recent incident resolved 3d ago.

Real-time Puzzel status, recent outages, and incident history — pulled directly from Puzzel's official status page at https://status.puzzel.com every 5 minutes. Pingoru tracks 22 Puzzel services and has captured 25 incidents in the last 90 days (98.38% uptime). Get email, Slack, Discord, or webhook alerts the moment Puzzel reports a new incident — free for 5 monitors, no credit card.

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Puzzel uptime 98.38% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 23m
    Started Jul 29, 2026, 01:02 PM UTC · Resolved Jul 29, 2026, 01:26 PM UTC
    ProductsContact CentreVoice Channel RegionsSoftphone
    Timeline · 1 update
    • investigating · Jul 29, 2026, 01:02 PM UTC

      We are investigating and seeking to resolve an incident which may be affecting your Puzzel Contact Centre services. Customers may be experiencing issues accessing the Agent Application. Our Operations team are currently investigating this issue as a priority. Updates will be provided every 60 minutes until the incident is resolved. We apologise for the potential impact of this incident on you and your business.

    Latest: We are investigating and seeking to resolve an incident which may be affecting your Puzzel Contact Centre services. Customers may be experiencing issues accessing the Agent Applica…

  2. Resolved 21h 46m
    Started Jun 24, 2026, 11:00 AM UTC · Resolved Jun 25, 2026, 08:47 AM UTC
    ProductsConversational IntelligenceAdditional ServicesCo-Pilot
    Timeline · 1 update
    • investigating · Jun 24, 2026, 11:00 AM UTC

      Puzzel engineers are investigating and seeking to resolve an incident which may be affecting your Conversational Intelligence service. Customers may be experiencing a delay in conversation imports to Conversational Intelligence. Updates will be provided once we have more information regarding the incident. We apologise for the potential impact of this incident on you and your business.

    Latest: Puzzel engineers are investigating and seeking to resolve an incident which may be affecting your Conversational Intelligence service. Customers may be experiencing a delay in conv…

  3. Resolved 28m
    Started Jun 23, 2026, 09:52 PM UTC · Resolved Jun 23, 2026, 10:21 PM UTC
    Voice Channel RegionsSoftphoneVoice UK
    Timeline · 2 updates
    • investigating · Jun 23, 2026, 09:52 PM UTC

      Puzzel engineers are currently investigating an issue impacting Puzzel customers hosted on Puzzel's UK platform area in Azure (UK1). Affected customers may experience silent calls. Our engineering teams are actively working to identify the cause and restore normal service as quickly as possible. We apologise for the potential impact of this incident on you and your business.

    • investigating · Jun 23, 2026, 10:01 PM UTC

      To restore service, Puzzel engineers are performing a software rollback which may cause active sessions to disconnect. We will update you once this is completed.

    Latest: To restore service, Puzzel engineers are performing a software rollback which may cause active sessions to disconnect. We will update you once this is completed.

  4. Resolved 15m
    Started Jun 23, 2026, 06:31 AM UTC · Resolved Jun 23, 2026, 06:47 AM UTC
    ProductsSales Intelligence (S2)
    Timeline · 1 update
    • investigating · Jun 23, 2026, 06:31 AM UTC

      We are investigating and seeking to resolve an incident which may be affecting customers using Puzzel Sales Intelligence. Customers may be experiencing problems logging on and accessing the service. Our Operations team are currently investigating this issue as a priority. We apologise for the potential impact of this incident on you and your business.

    Latest: We are investigating and seeking to resolve an incident which may be affecting customers using Puzzel Sales Intelligence. Customers may be experiencing problems logging on and acce…

  5. Resolved 58m
    Started Jun 04, 2026, 08:19 AM UTC · Resolved Jun 04, 2026, 09:17 AM UTC
    ProductsContact Centre
    Timeline · 1 update
    • investigating · Jun 04, 2026, 08:19 AM UTC

      We are investigating an incident affecting the Contact Centre Agent Application. Customers may experience delays in queued requests connecting to available agents. Our engineering teams are actively working to resolve this. We apologise for the disruption and will provide an update as soon as we have more information.

    Latest: We are investigating an incident affecting the Contact Centre Agent Application. Customers may experience delays in queued requests connecting to available agents. Our engineering …

See the full Puzzel outage history

6 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Puzzel outage history →

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Outage history

Past 90 days · 11 incidents View full outage history →