Resolved after 16 minutes, affecting Products and Products (Products — Contact Centre), on October 26, 2026.
We are investigating and seeking to resolve an incident which may be affecting Puzzel Chat services. Agents may be unable to send messages in ongoing chat conversations. Our Operations team are currently investigating this issue as a priority. We apologise for the potential impact of this incident on you and your business.
Affected components
Update timeline
- investigating Oct 26, 2026, 09:20 AM UTC
We are investigating and seeking to resolve an incident which may be affecting Puzzel Chat services. Agents may be unable to send messages in ongoing chat conversations. Our Operations team are currently investigating this issue as a priority. We apologise for the potential impact of this incident on you and your business.
Your product runs on more than Puzzel
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services