Puzzel incident

Puzzel Incident Notification

Minor Resolved View vendor source →

Puzzel experienced a minor incident on October 15, 2026 affecting Products and Products (Contact Centre), lasting 27m. The incident has been resolved; the full update timeline is below.

Started
Oct 15, 2026, 12:37 PM UTC
Resolved
Oct 15, 2026, 01:04 PM UTC
Duration
27m
Detected by Pingoru
Oct 15, 2026, 12:37 PM UTC

Affected components

ProductsProducts (Contact Centre)

Update timeline

  1. investigating Oct 15, 2026, 12:37 PM UTC

    Puzzel is investigating reports of customers experiencing issues with Puzzel Contact Centre services. Customers may be experiencing issues with call connectivity. Our Engineering teams are currently investigating this issue as a priority. We apologise for the potential impact of this incident on you and your business.