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Nuance is operational right now. Last checked just now; the most recent incident resolved 11d ago.
Real-time Nuance status, recent outages, and incident history — pulled directly from Nuance's official status page at https://status.nuancehdp.com every 5 minutes. Pingoru tracks 24 Nuance services and has captured 12 incidents in the last 90 days (99.26% uptime). Get email, Slack, Discord, or webhook alerts the moment Nuance reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- DAX Copilot for Epic - Summary Generation & Delivery
Timeline · 4 updates
- investigating · Jun 02, 2026, 05:48 PM UTC
Microsoft is investigating a service disruption in our US Data Center affecting a subset of DAX Copilot and Dragon Copilot customers. Symptoms may include: -Delay in summary delivery on some encounters. (If you are uncertain about impact and want to assess impact to your specific organization your Customer Service Manager (CSM) can assist). Our engineering teams are actively working to identify the root cause and mitigate impact. We will provide additional updates as they become available. We apologize for any inconvenience and appreciate your continued partnership while we work to return to normal service levels as quickly as possible.
- identified · Jun 02, 2026, 05:55 PM UTC
Microsoft is investigating an issue affecting some Dragon Copilot and DAX Copilot users within your US datacenter region. Symptoms may include: Delay in summary delivery on some encounters. If you are uncertain about impact and want to assess impact to your specific organization your Customer Service Manager (CSM) can assist. Our engineering teams are actively working to identify the root cause and mitigate impact. We will provide additional updates as they become available. We apologize for any inconvenience and appreciate your continued partnership while we work to return to normal service levels as quickly as possible.
- monitoring · Jun 02, 2026, 06:27 PM UTC
Microsoft has remediated an issue affecting some Dragon Copilot and DAX Copilot users within your US datacenter region. Symptoms may have included: Delay in summary delivery on some encounters. If you are uncertain about impact and want to assess impact to your specific organization your Customer Service Manager (CSM) can assist. All impacted notes have now been delivered. Note: There are potential delays with orders and backlog is being processed. We apologize for any inconvenience and appreciate your continued partnership.
- resolved · Jun 02, 2026, 07:41 PM UTC
Microsoft has remediated an issue affecting some Dragon Copilot and DAX Copilot users within your US datacenter region. Symptoms may have included: Delay in summary delivery on some encounters. If you are uncertain about impact and want to assess impact to your specific organization your Customer Service Manager (CSM) can assist. All impacted notes have now been delivered. The Orders backlog has been processed. We apologize for any inconvenience and appreciate your continued partnership
Latest: Microsoft has remediated an issue affecting some Dragon Copilot and DAX Copilot users within your US datacenter region. Symptoms may have included: Delay in summary delivery on som…
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- DAX Copilot for Epic - Summary Generation & Delivery
Timeline · 2 updates
- identified · May 27, 2026, 05:40 PM UTC
Microsoft is investigating an issue affecting DAX Copilot for EPIC users within our US datacenters. Symptom: Subsequent recordings are failing to generate new drafts. Microsoft is actively working on remediation and will provide more information as soon as it is available. Thank you for your patience and continued partnership.
- resolved · May 27, 2026, 05:59 PM UTC
Microsoft has resolved an issue affecting Dax/Dragon Copilot products within our US datacenter. A detailed analysis for the impact will be available within the next 10 days.
Latest: Microsoft has resolved an issue affecting Dax/Dragon Copilot products within our US datacenter. A detailed analysis for the impact will be available within the next 10 days.
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- Nuance Healthcare Analytics - United StatesNuance Healthcare Analytics - Canada
Timeline · 2 updates
- identified · May 18, 2026, 06:09 PM UTC
Microsoft is currently aware of an analytics-related impact stemming from a Microsoft Fabric / Power BI issue. Our engineering teams are actively investigating. Current symptoms include: -Service Unavailable errors -Delays when loading analytics At this time, there is no confirmed workaround. However, some users have reported intermittent success by restarting the application and retrying the operation. We will continue to provide updates as more information becomes available. Thank you for your patience while we work to resolve this issue. Azure Status Link: https://azure.status.microsoft/en-us/status
- resolved · May 19, 2026, 01:01 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- DAX Copilot for Epic - Summary Generation & Delivery
Timeline · 3 updates
- identified · Apr 28, 2026, 05:28 PM UTC
Microsoft is actively investigating an intermittent issue impacting Epic Nebula customers using DAX and Dragon Copilot. We are working jointly with Epic to identify the root cause. We expect to provide an update shortly regarding the scope of impact and recommended next steps. Known intermittent symptoms include: - Summaries being delayed We will share additional updates as soon as more information is confirmed. We apologize for the disruption and appreciate your continued partnership while we work to resolve this issue.
- monitoring · Apr 28, 2026, 08:58 PM UTC
Microsoft has mitigated the issue impacting Epic Nebula customers using DAX and Dragon Copilot. Summaries are now being successfully delivered to Epic. We apologize for the disruption and appreciate your continued partnership while we worked to resolve this issue.
- resolved · May 04, 2026, 02:51 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- DAX Copilot for DMO - Summary AvailabilityDAX Copilot Mobile - Summary AvailabilityDAX Copilot for DMO - Summary EditingDAX Copilot for Epic - Summary Generation & Delivery
Timeline · 4 updates
- identified · Apr 28, 2026, 02:25 PM UTC
Microsoft has identified and is actively troubleshooting a recurrence of an issue affecting Dax/Dragon Copilot products within our US datacenter. Symptoms may include: -- delayed summaries -- auto styling failures More details will be provided when information is available. We apologize for any inconvenience and appreciate your continued partnership as we work to resolve this issue.
- identified · Apr 28, 2026, 03:39 PM UTC
There was a brief issue yesterday impacting auto styling for a small subset of DAX and Dragon Copilot customers. There was a brief reoccurrence of that same issue today, which has been quickly remediated. Some end users may have experienced delay summaries as a related impact. We are seeing improvements in system stability, and we will continue to closely monitor to confirm improved behavior. We apologize for any inconvenience and appreciate your continued partnership while we worked to resolve this issue.
- monitoring · Apr 28, 2026, 03:41 PM UTC
There was a brief issue yesterday impacting auto styling for a small subset of DAX and Dragon Copilot customers. There was a brief reoccurrence of that same issue today, which has been quickly remediated. Some end users may have experienced delay summaries as a related impact. We are seeing improvements in system stability, and we will continue to closely monitor to confirm improved behavior. We apologize for any inconvenience and appreciate your continued partnership while we worked to resolve this issue.
- resolved · May 04, 2026, 02:51 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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See the full Nuance outage history
7 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Nuance outage history →Or sign up free to get alerts when Nuance breaks · 10 free monitors · No credit card
- Possible DAX/Dragon Copilot Impact ResolvedStarted Jun 02, 2026, 05:48 PM UTC · Resolved Jun 02, 2026, 07:41 PM UTC · 1h 52m
- Possible DAX/Dragon Copilot Impact ResolvedStarted May 27, 2026, 05:40 PM UTC · Resolved May 27, 2026, 05:59 PM UTC · 19m
- Started May 18, 2026, 06:09 PM UTC · Resolved May 19, 2026, 01:01 PM UTC · 18h 52m
- DAX/Dragon Copilot for Epic Impact ResolvedStarted Apr 28, 2026, 05:28 PM UTC · Resolved May 04, 2026, 02:51 PM UTC · 5d 21h
- Possible DAX/Dragon Copilot Impact ResolvedStarted Apr 28, 2026, 02:25 PM UTC · Resolved May 04, 2026, 02:51 PM UTC · 6d
- Started Apr 27, 2026, 10:59 PM UTC · Resolved Apr 28, 2026, 12:32 PM UTC · 13h 32m
- Possible DAX/Dragon Copilot Impact ResolvedStarted Apr 16, 2026, 01:18 PM UTC · Resolved Apr 17, 2026, 12:49 PM UTC · 23h 30m
- Possible NMC Impact ResolvedStarted Apr 14, 2026, 02:18 PM UTC · Resolved Apr 14, 2026, 08:02 PM UTC · 5h 44m