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Nuance is up

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Official status page: https://status.nuancehdp.com · Polled every 5 minutes · 24 components tracked

Real-time Nuance status, recent outages, and incident history — pulled directly from Nuance's official status page at https://status.nuancehdp.com every 5 minutes. Pingoru tracks 24 Nuance services and has captured 15 incidents in the last 90 days (99.35% uptime). Get email, Slack, Discord, or webhook alerts the moment Nuance reports a new incident — free for 5 monitors, no credit card.

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Nuance uptime 99.35% uptime · past 90 days
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Recent outages & incidents

Past 7 days
  1. DAX/Dragon Copilot for Epic Impact
    Ongoing ● 23h 48m
    Started Apr 28, 2026, 05:28 PM UTC
    DAX Copilot for Epic - Summary Generation & Delivery
    2 updates · show timeline
    • identified · Apr 28, 2026, 05:28 PM UTC

      Microsoft is actively investigating an intermittent issue impacting Epic Nebula customers using DAX and Dragon Copilot. We are working jointly with Epic to identify the root cause. We expect to provide an update shortly regarding the scope of impact and recommended next steps. Known intermittent symptoms include: - Summaries being delayed We will share additional updates as soon as more information is confirmed. We apologize for the disruption and appreciate your continued partnership while we work to resolve this issue.

    • monitoring · Apr 28, 2026, 08:58 PM UTC

      Microsoft has mitigated the issue impacting Epic Nebula customers using DAX and Dragon Copilot. Summaries are now being successfully delivered to Epic. We apologize for the disruption and appreciate your continued partnership while we worked to resolve this issue.

    Latest: Microsoft has mitigated the issue impacting Epic Nebula customers using DAX and Dragon Copilot. Summaries are now being successfully delivered to Epic. We apologize for the disrupt…

  2. Possible DAX/Dragon Copilot Impact
    Ongoing ● 1d 2h
    Started Apr 28, 2026, 02:25 PM UTC
    DAX Copilot for DMO - Summary AvailabilityDAX Copilot Mobile - Summary AvailabilityDAX Copilot for DMO - Summary EditingDAX Copilot for Epic - Summary Generation & Delivery
    3 updates · show timeline
    • identified · Apr 28, 2026, 02:25 PM UTC

      Microsoft has identified and is actively troubleshooting a recurrence of an issue affecting Dax/Dragon Copilot products within our US datacenter. Symptoms may include: -- delayed summaries -- auto styling failures More details will be provided when information is available. We apologize for any inconvenience and appreciate your continued partnership as we work to resolve this issue.

    • identified · Apr 28, 2026, 03:39 PM UTC

      There was a brief issue yesterday impacting auto styling for a small subset of DAX and Dragon Copilot customers. There was a brief reoccurrence of that same issue today, which has been quickly remediated. Some end users may have experienced delay summaries as a related impact. We are seeing improvements in system stability, and we will continue to closely monitor to confirm improved behavior. We apologize for any inconvenience and appreciate your continued partnership while we worked to resolve this issue.

    • monitoring · Apr 28, 2026, 03:41 PM UTC

      There was a brief issue yesterday impacting auto styling for a small subset of DAX and Dragon Copilot customers. There was a brief reoccurrence of that same issue today, which has been quickly remediated. Some end users may have experienced delay summaries as a related impact. We are seeing improvements in system stability, and we will continue to closely monitor to confirm improved behavior. We apologize for any inconvenience and appreciate your continued partnership while we worked to resolve this issue.

    Latest: There was a brief issue yesterday impacting auto styling for a small subset of DAX and Dragon Copilot customers. There was a brief reoccurrence of that same issue today, which has …

  3. Dragon/DAX Copilot auto styling failure and delayed summaries
    Resolved 13h 32m
    Started Apr 27, 2026, 10:59 PM UTC · Resolved Apr 28, 2026, 12:32 PM UTC
    DAX Copilot for DMO - Summary AvailabilityDAX Copilot Mobile - Summary AvailabilityDAX Copilot for DMO - Summary EditingDAX Copilot for Epic - Summary Generation & Delivery
    2 updates · show timeline
    • investigating · Apr 27, 2026, 10:59 PM UTC

      Microsoft is currently investigating an issue impacting: -- delayed summaries -- auto styling failures We will provide additional updates as they become available. We apologize for any inconvenience and appreciate your continued partnership while we work to return to normal service levels as quickly as possible.

    • monitoring · Apr 27, 2026, 11:29 PM UTC

      Microsoft has taken remediation steps, and we are seeing improvements in system functionality. We will continue to closely monitor to confirm improved behavior.

    Latest: Microsoft has taken remediation steps, and we are seeing improvements in system functionality. We will continue to closely monitor to confirm improved behavior.

See the full Nuance outage history

12 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

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Outage history

Past 30 days · 8 incidents
  • DAX/Dragon Copilot for Epic Impact Ongoing
    Started Apr 28, 2026, 05:28 PM UTC · ● 23h 48m
  • Possible DAX/Dragon Copilot Impact Ongoing
    Started Apr 28, 2026, 02:25 PM UTC · ● 1d 2h
  • Dragon/DAX Copilot auto styling failure and delayed summaries Resolved
    Started Apr 27, 2026, 10:59 PM UTC · Resolved Apr 28, 2026, 12:32 PM UTC · 13h 32m
  • Possible DAX/Dragon Copilot Impact Resolved
    Started Apr 16, 2026, 01:18 PM UTC · Resolved Apr 17, 2026, 12:49 PM UTC · 23h 30m
  • Possible NMC Impact Resolved
    Started Apr 14, 2026, 02:18 PM UTC · Resolved Apr 14, 2026, 08:02 PM UTC · 5h 44m
  • DAX Copilot for EPIC Resolved
    Started Apr 10, 2026, 06:40 PM UTC · Resolved Apr 10, 2026, 08:05 PM UTC · 1h 24m
  • Possible DAX/Dragon Copilot Impact Resolved
    Started Apr 10, 2026, 06:40 PM UTC · Resolved Apr 10, 2026, 06:41 PM UTC · 1m
  • DAX/Dragon Copilot Impact Resolved
    Started Apr 01, 2026, 05:04 PM UTC · Resolved Apr 02, 2026, 05:26 PM UTC · 1d

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Frequently asked questions

What is Nuance's uptime?
Over the last 90 days, Nuance reported 99.35% uptime on its official status page. That figure is calculated from the public incident timeline at https://status.nuancehdp.com — each minute of degraded, partial-outage, or major-outage status counts against the total. Sign up to Pingoru free to see Nuance's uptime history rolling forward in real time.
Has Nuance had outages in 2026?
Yes — Nuance has had 13 incidents reported on its official status page so far in 2026. The full timeline (start times, durations, components affected) is shown above on this page. Pingoru re-checks the status page every 5 minutes so the count stays current.
When was the last Nuance outage?
The most recent Nuance incident was "Dragon/DAX Copilot auto styling failure and delayed summaries", which started on April 27, 2026 and was resolved on April 28, 2026. Pingoru captured this directly from https://status.nuancehdp.com. See the full incident card above for affected components and the update timeline.
How often does Nuance have outages?
Based on the last 90 days, Nuance averages 4.3 reported incidents per month on its official status page. Pingoru tracks each one with start time, duration, severity, and affected components — so you can see the pattern at a glance instead of digging through the vendor's archive.
Where is Nuance's status page?
Nuance's official status page is https://status.nuancehdp.com. Pingoru polls it every 5 minutes and renders the same data here, alongside every other cloud or SaaS provider you depend on — so you can spot multi-vendor incidents (e.g. AWS + Stripe + Cloudflare degrading at the same minute) without flipping between tabs.
Is Nuance down right now?
Nuance is up. Pingoru checks the official status page every 5 minutes and flips this headline the moment Nuance reports a change. Current status is based on 24 tracked services.
How does Pingoru know if Nuance is down?
We read https://status.nuancehdp.com directly, using Nuance's own status page. If the vendor reports an incident, you see it within one check cycle — not after someone manually marks the page as down.
Where can I get notified when Nuance has an outage?
Create a free Pingoru account and add Nuance as a monitor. You can filter to specific services, pick severity thresholds, and route alerts via email, Slack, Discord, or a webhook.
Nuance's status page says the service is up, but I'm having issues — what's wrong?
Three common reasons: • A real Nuance incident that hasn't been acknowledged on their public status page yet — vendor status pages are updated manually and typically lag the first customer reports by 10–30 minutes. • A regional or account-scoped issue affecting a subset of customers — these rarely trigger a global status-page change. • A local problem: ISP / DNS / your own software. Try reproducing from a mobile data connection and from a different network to isolate. If you suspect a real Nuance issue that isn't reflected yet, contact their support to escalate. Subscribing here means you get the alert the moment they do post an update.
Where does Pingoru get the official Nuance status?
We use Nuance's own status page at https://status.nuancehdp.com. Nothing is read in a way the vendor hasn't explicitly made public — we use the same data their own dashboard uses. So our data is as accurate as what you'd see loading the status page yourself, but rolled into one dashboard alongside every other service you depend on.
What does "Up" mean?
All tracked Nuance components are reporting operational. No incidents are currently affecting service.

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