Is LINK Mobility down?

Dear Customer / Partner, We would like to notify you about an unscheduled system disturbance. Start date & time: 2026-07-25 19:19 CEST Impact: Customers may experience temporary unavailability of WhatsApp message statistics in the MyLink 2.0 portal. Message delivery is not affected. The issue is limited to the display of message statistics and delivery status updates in the portal. We are currently investigating the issue and will provide an update as soon as more information becomes available. We apologize for any inconvenience this may cause and appreciate your patience while we work to resolve the issue as quickly as possible.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

Dear Customer / Partner, Please be aware that there was a disturbance towards Orange in Spain. Start Date & Time: 2026-07-22 07:05 CEST End Date & Time: 2026-07-22 09:00 CEST Affected service: SMS Traffic Issue: Customers may experience issues with Mobile Terminated (MT) message delivery and delayed or missing Delivery Reports. Our engineers have investigated the incident and we are in contact with the operator. At the moment, the issue is resolved and no further problems with traffic are observed. We apologize for the inconvenience caused. If you have any questions or concerns, please feel free to contact your local support team.

Dear Customer / Partner, Please be aware that there is currently a disturbance towards Fastweb in Italy. Start Date & Time: 2026-07-20 06:25 CEST Affected service: SMS, Delivery Reports Issue: Mobile Terminated (MT) messages and Delivery Reports (DLR) may be delayed or missing LINK is in contact with the operator. We apologize for the inconvenience caused and will provide more information when available.

Dear Customer / Partner, The impact is no longer present, Fastweb in Italy will remain under close observation for the next 2 hours. We plan to send you an update within the next 2 hours or when new information is available.

Dear Customer / Partner, For your information, the disturbance towards Fastweb in Italy has been resolved. Start Date & Time: 2026-07-20 06:25 CEST End Date & Time: 2026-07-20 07:30 CEST Info: The services are back in operational state. This disruption originated within operator's network and we have received information from the operator that the issue has been resolved. We apologize for the inconvenience caused. For any further information, please contact Link Mobility Support.

Dear Customer / Partner, We would like to inform you about an unscheduled service disruption that affected SMSAPI.PL. Issue start time: 20 July 2026, 03:15 CEST Issue end time: 20 July 2026, 03:45 CEST Impact: Customers may have experienced temporary unavailability of api.smsapi.pl The issue has been resolved, and the service is operating normally. We apologize for the inconvenience caused.

Dear Customer/Partner, We would like to inform you about an unscheduled service disruption affecting endpoints on the CGI platform. Affected services: - API: n-eu.linkmobility.io - APIs: *.sp247.net Impact: We are experiencing temporary and intermittent issues with customer account operations. Customers may experience short disruptions when sending MT messages, receiving MO messages, or processing delivery reports (DLRs). The overall impact is currently limited. The majority of traffic is being processed successfully, and any potential disruptions are expected to be brief and sporadic. Messages affected during these short interruptions may not be delivered. We are currently working on mitigating the impact and restoring full platform stability. We will provide further updates as soon as more information becomes available.

A fix has been implemented and we are monitoring the results.

Following an extended period of monitoring, we can confirm that the implemented fix has successfully resolved the issue. All affected services have been operating as expected, with no further signs of instability or recurrence since the fix was applied. As a precaution, our engineering team will continue to closely monitor the platform to ensure the long-term stability and reliability of the service. We will continue to closely monitor the platform over the coming period to ensure continued stability and service quality.

Dear Customer / Partner, We would like to notify you that the disturbance is now closed. If you experience any further delays do not hesitate to contact your local support. Thank you for your patience and understanding.