Resolved after 11 minutes, affecting Products and Products (Products — Contact Centre) and 1 more, on October 27, 2026.
Puzzel engineers are investigating and seeking to resolve an incident which may be affecting your Chat and Virtual Agent services. Customers may be experiencing issues starting chats. We apologise for the potential impact of this incident on you and your business.
Affected components
Update timeline
- investigating Oct 27, 2026, 10:32 AM UTC
Puzzel engineers are investigating and seeking to resolve an incident which may be affecting your Chat and Virtual Agent services. Customers may be experiencing issues starting chats. We apologise for the potential impact of this incident on you and your business.
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