Public Cloud Outage History

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Data & Analytics offer on the specific GLOBAL region. Here are some supplementary details : Start time : 03/08/2026 13:47 UTC Impacted Service(s) : DPE jobs and query execution are experiencing degraded performance, resulting in delays and possible failures. Customers Impact : Customers may experience delays and intermittent failures when running DPE jobs and processing queries. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Compute - Instance offer on the specific WAW1 region. Here are some supplementary details : Start time : 28/07/2026 17:06 UTC Impacted Service(s) : Some instances in the WAW1 region are unreachable. Customers Impact : Some customers are temporarily unable to access instances located in the specified region. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Containers & Orchestration offer in the specific GRA11 region. Here are some supplementary details : Start time : 27/07/2026 07:41 UTC Impacted Service(s) : Creation of Public Cloud instances on GRA11 LoadBalancer is temporarily unavailable. Customers Impact : Customers are temporarily unable to create new Public Cloud instances on LoadBalancer. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

We have new information regarding the incident that affected your service(s). Please find below an update on the situation: Update : Our teams are currently working on a fix to resolve the issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

We have new information regarding the incident that affected your service(s). Please find below an update on the situation: Update : The majority of customers are no longer impacted by the incident. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Compute - Instance offer on the specific UK1 region. Here are some supplementary details : Start time : 27/07/2026 06:19 UTC Impacted Service(s) : Some instances in the UK1 region are unreachable. Customers Impact : Some customers are temporarily unable to access instances located in the specified region. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Compute - Instance offer on the specific GRA1/3/9/11 regions. Here are some supplementary details : Start time : 23/07/2026 17:52 UTC Impacted Service(s) : Some instances in the GRA1/3/9/11 regions are unreachable. Customers Impact : Some customers are temporarily unable to access instances located on the specified regions. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Databases offer on the specific GRA11 Region. Here are some supplementary details : Start time : 19/07/2026 18:00 UTC Impacted Service(s) : Some Database are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their Database located on the specified region. Root Cause : This incident is caused by a hardware issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

We have new information regarding the incident that affected your service(s). Please find below an update on the situation: Update : Databases are temporarily unavailable in GLOBAL region. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Please find an update of this incident below : Update: Database access is being progressively restored in all regions, with the exception of GRA11. Pending orders are now being progressively delivered. As a precaution, new orders remain temporarily suspended. Ongoing Actions : Our teams continue to restore the remaining impacted region and are closely monitoring the situation. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Compute - Instance offer on the specific region GRA11. Here are some supplementary details : Start time : 19/07/2026 16:50 UTC Impacted Service(s) : Creation of Public Cloud instances in GRA11 region is temporarily unavailable. Customers Impact : Customers are temporarily unable to create new Public Cloud instances. Instances created during the incident will remain stuck in a "building"/"spawning" state and will not become operational. Once the incident is resolved, customers are advised to delete these instances and create new ones. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

We have determined the origin of the issue affecting our Object Storage Swift offer in WAW. Here are some supplementary details : Start time : 14/07/2026 07:59 UTC Impacted Service(s) : Object Storage Swift is temporarily unavailable. Customers Impact : Customers may experience connection problems while trying to access Object Storage Swift in WAW. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Compute - Instance offer on the specific BHS1/BHS5 regions. Here are some supplementary details : Start time : 13/07/2026 19:34 UTC Impacted Service(s) : Some instances in the BHS1/BHS5 regions are unreachable. Customers Impact : Some customers are temporarily unable to access instances located on the specified regions. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Compute - Instance offer on the specific BHS1/BHS5 regions. Here are some supplementary details : Start time : 13/07/2026 19:34 UTC Impacted Service(s) : Some instances in the BHS1/BHS5 regions are unreachable. Customers Impact : Some customers are temporarily unable to access instances located on the specified regions. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Managed Private Registry service on the EU-WEST-PAR region. Here are some supplementary details : Start time : 10/07/2026 20:20 UTC Impacted Service(s) : Registries are temporarily unavailable. Customers Impact : Customers are temporarily facing issues when trying to use connect to Harbor UI, pull or push new images. Root Cause : This incident is caused by a hardware issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our DNS offer on the specific region. Here are some supplementary details : Start time : 09/07/2026 19:20 UTC Impacted Service(s) : Public Cloud API is temporarily facing perturbations. Creation or modification of any LoadBalancer can have issues. Customers Impact : Customers are temporarily facing issues when trying to use the API, create or modify their Loadbalancer. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Network offer on the specific region. Here are some supplementary details : Start time : 09/07/2026 13:40 UTC Impacted Service(s) : Paquet loss is being observed for IPv6. Customers Impact : Customers are temporarily facing packet loss on IPv6 when using services located in GRA region. Root Cause : This incident is caused by another incident : https://network.status-ovhcloud.com/incidents/cfjg549ghh2y Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Compute - Instance offer on the specific GRA1/3/9 regions. Here are some supplementary details : Start time : 03/07/2026 12:55 UTC Impacted Service(s) : Some instances in the GRA1/3/9 regions are unreachable. Customers Impact : Some customers are temporarily unable to access instances located on the specified regions. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.