[FR][Data & Analytics] - Data Platform Incident Notification

Update timeline

1. identified Apr 30, 2026, 01:06 PM UTC

   We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Data & Analytics offering, which is causing temporary functionality issue in the FR region. Here are some supplementary details : Start time : 30/04/2026 08:18 UTC Impacted Service(s) : Builds of APP or API are temporarily unavailable. Customers Impact : Customers are temporarily unable to build API/APP. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

2. resolved Apr 30, 2026, 07:24 PM UTC

   We are pleased to inform you that the incident affecting our Data & Analytics offer has been resolved. Start time : 30/04/2026 08:18 UTC End time : 30/04/2026 19:14 UTC Root Cause : This incident was caused by a software issue. We apologize for any inconvenience caused and appreciate your understanding.