Public Cloud incident
[EU-WEST-PAR][Storage] - Object Storage Incident Notification
Public Cloud experienced a major incident on April 16, 2026 affecting EU-WEST-PAR-A and EU-WEST-PAR-B and 1 more component, lasting 2h 12m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 16, 2026, 12:56 PM UTC
We are currently investigating an incident affecting our Storage offering, which is causing temporary availability issue in the PAR region. Here are some supplementary details : Start time : 16/04/2026 11:35 UTC Impacted Service(s) : The object storage service is temporarily unavailable. Customers Impact : Customers in the EU-WEST-PAR region may temporarily encounter 503 errors on their object storage. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
- resolved Apr 16, 2026, 03:08 PM UTC
We are pleased to inform you that the incident affecting our Storage offering has been resolved. Start time : 16/04/2026 11:35 UTC End time : 16/04/2026 14:48 UTC Root Cause : A service disruption occurred due to an unexpected infrastructure failure. We apologize for any inconvenience caused and appreciate your understanding.