Public Cloud incident
[AP-SOUTH-MUM-1][Storage] - Block Storage incident notification
Public Cloud experienced a notice incident on April 19, 2026 affecting AP-SOUTH-MUM-1, lasting 5h 50m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Apr 19, 2026, 06:19 AM UTC
Service has been fully restored since 19/04/2026 05:27 UTC. Monitoring remains active to ensure long-term stability. Here are some supplementary details : Start time : 18/04/2026 17:09 UTC Impacted Service(s) : The block storage service was temporarily unavailable for some customers. Customers Impact : Customers were temporarily unable to access their block storage located in AP-SOUTH-MUM-1 region. Root Cause : This incident is caused by another incident : https://network.status-ovhcloud.com/incidents/lycx4vgc89jk We apologize for any inconvenience caused and appreciate your understanding.
- resolved Apr 19, 2026, 12:09 PM UTC
We are pleased to inform you that the incident affecting our Block Storage in AP-SOUTH-MUM-1 region has been resolved. Start time : 18/04/2026 17:09 UTC End time : 19/04/2026 05:27 UTC Root Cause : This incident was caused by another incident : https://network.status-ovhcloud.com/incidents/lycx4vgc89jk We apologize for any inconvenience caused and appreciate your understanding.